Address
Form of workHoly Name Medical Center is a leading healthcare facility dedicated to providing compassionate, high-quality care to our community. We are committed to fostering a dynamic and inclusive work environment for our employees.
A Brief Overview
Responsible for developing, implementing and maintaining a quality assurance program for the purpose of monitoring the accuracy of patient registration system transactions. Will also assist Patient Access Training Manager with preparation, implementation and evaluation of educational programs for user training in all areas performing patient registrations.
What you will do
- Develops and monitors data quality monitoring tools for Patient Access and other departments performing registration functions.
- Monitors registration function for errors and provides data and statistical reports for monthly quality reporting.
- Provides feedback to individuals and managers regarding competency in Patient Access and registration activities.
- Performs quality and accuracy reviews of staff performance to identify individuals retraining needs.
- Assists Patient Access Training Manager with projects and process improvement initiatives.
- Attends and participates in multi-disciplinary project teams when needed.
- Participates in developing staff education materials aimed at improving the quality of the registration process.
- Analyze and perform root cause analysis on the identified error trends.
- Performs other related duties as required or assigned.
Education Qualifications
- Bachelor's Degree or equivalent combination of education and experience Required
Experience Qualifications
- Minimum three years of experience in healthcare related quality assurance. Required
Knowledge, Skills, and Abilities
- Through knowledge of compliance requirements, third party payor requirements and audit procedures and processes, quality control, performance improvement, and computer systems required.
- Proficient in Microsoft Office
- Ability to relate operational performance in the healthcare environment.
- Organizational skills (High proficiency)
- Communication skills (High proficiency)
Holy Name Medical Center is a comprehensive, 361-bed hospital offering leading-edge medical practice and technology administered in an environment rooted in a tradition of compassion and respect for every patient. Holy Name provides high quality health care across a continuum that encompasses education, prevention, early intervention, treatment options, rehabilitation and wellness maintenance. The Medical Center offers a robust roster of primary care and specialty physicians, and its Sister Claire Tynan School of Nursing provides academically competitive registered nurse and licensed practical nurse education programs. Ranked among the top hospitals in New Jersey and the nation for patient care, clinical performance, consumer value and workplace excellence, Holy Name has been recognized by NJBIZ's as one of the "Best Places to Work in New Jersey" every year since 2006 - the only hospital to have earned this honor. The Medical Center is fully accredited by The Joint Commission, is Magnet-recognized by the American Nurses Credentialing Center, consistently earns Hospital Safety Grade A scores from Leapfrog Group, and is a national model for culturally sensitive care. Holy Name is a mission-driven facility whose quality standards and philosophy are rooted in the principles of its founders, the Sisters of St. Joseph of Peace. Those principles are exercised daily by the Medical Center's dedicated and talented team of physicians, nurses, allied health employees, and a wide variety of non-clinical administrative and operational staff members. Holy Name Medical Center is an Equal Opportunity Employer.
