Atlantic Health System is seeking a Full-Time Patient Access Representative for the Patient Access Department at Overlook Medical Center, to work flexible shifts, including every other weekend.
Summary:
The Patient Access Representative (PAR) plays a vital role in the patient and family experience, serving as an initial point of contact within our health system. Additionally, the registration activities including securing accurate information, interpreting and communicating patient responsibility and accurate patient identification are essential for the financial and operational success of the organization. The PAR is expected to greet customers with a smile and address customers by name in a courteous, respectful and professional manner; and attempts to resolve customer questions and concerns. Ideal candidates will be able to adapt to changes in the work environment, meet shift expectations and handle challenging customers.
Required:
- HS Diploma or equivalent
Preferred:
- Customer service experience
- Applicable experience within Revenue Cycle
- Electronic Medical Record (EMR) experience, preferably EPIC.
- Any legally/reasonably expected certifications needed for function and level
- Morristown Medical Center, Morristown, NJ
- Overlook Medical Center, Summit NJ
- Newton Medical Center, Newton, NJ
- Chilton Medical Center, Pompton Plains, NJ
- Hackettstown Medical Center, Hackettstown, NJ
- Goryeb Children's Hospital, Morriston NJ
- Atlantic Rehabilitation
- Atlantic Home Care and Hospice
We receiver awards and recognitions for what we provide to our patients, team members and communities. Below are just a few of our accolades:
- 100 Best Companies to Work For ® and FORTUNE® magazine (13 years in a row)
- Best Places to Work in Healthcare - Modern Healthcare
- 150 Top Places to work in Healthcare - Becker's Healthcare
- 100 Accountable Care Organizations to Know - Becker's Hospital Review
- Best Employers for Workers over 50 - AARP
- Gold-Level "Well Workplace": Wellness Council of America (WELCOA)
- CEO Cancer Gold Standard ™
- One of the 100 Best Workplaces for Millennials" Great Place to Work® and FORTUNE® magazine
- One of the 20 Best Workplaces in Health Care: Great Place to Work® and FORTUNE® magazine
- Security 500: Security Magazine
- Official Health Care Partner of the New York Jets
- NJ Sustainable Business
Our Atlantic Neuroscience Institute is the region’s leader in neuroscience care. A hub for the New Jersey Stroke Network, we offer a broad range of advanced neurological, neurosurgical and neurodiagnostic services. We are also certified as a Level IV Epilepsy Center and home to the Gerald J. Glasser Brain Tumor Center, where more brain tumor surgeries are performed than anywhere else in New Jersey. Our CyberKnife® program is the largest and most experienced in the state. We also have a satellite emergency department in Union, NJ, which treats about 40,000 emergency cases each year.
Committed to providing exceptional care, Overlook Medical Center has achieved the prestigious Magnet® recognition. This designation from the American Nurses Credentialing Center is the highest national honor for nursing excellence. What’s more, Overlook Medical Center has advanced certification from The Joint Commission for perinatal care and is designated an Advanced Comprehensive Stroke Center. Additional Joint Commission-certified services include behavioral health care, spine surgery, wound care, and primary care medical home (PCMH).
EEO STATEMENT
Atlantic Health System, Inc. is an equal employment opportunity employer and federal contractor or subcontractor and therefore abides by applicable laws to protect applicants and employees from discrimination in hiring, promotion, discharge, pay, fringe benefits, job training, classification, referral, and other aspects of employment, on the basis of race, color, religion, sex (including pregnancy, gender identity and sexual orientation), national origin, citizenship status, disability, age, genetics, or veteran status.