Convention Services Manager

We are looking for inspiring and inventive individual like you to help create one of kind personalized experiences for our guests while fostering a positive and imaginative culture. If this sounds like you, your new journey awaits you at the, The Westin in Southlake! At Harrell Hospitality Group, we stand out because we believe in our people and our culture. Engaged, satisfied, and dedicated associates are the key to our success. We deliver comprehensive health and wellness benefits, financial advisor, and vendor discounts to ensure both health and financial peace of mind.

We are seeking a dynamic and guest centered Convention Services Manager to oversee the overall efficient operation and coordination of catering/meeting events, ensure consistent compliance with contract and hotel policies, quality standards, while maintaining a focus on optimizing revenue. Will manage accounts, documents and organize detailed requirements of each function. Conducts room inspections and assists the banquets team as needed to ensure a successful event. Duties also include preparing and presenting effective BEO meetings, maintaining well organized documentation and reports, utilizes hotel systems and coordinates customer service requirements as appropriate; as needed may also lead sales and other staff meetings.

Offering:

- Competitive Wages
- Health & Wellness Benefits
- Free Meal During Shift
- Fun Events
- Free Parking
- Free Uniforms
- Recognition Programs
- HHG/Marriott Team Member Discount (including family & friends)
- Bonvoy Membership

Westin Dallas/Southlake is an EEO/ADA/VETS/Drug Free Workplace/E-Verify Participant.

Job Type: Full-time

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Employee discount
• Flexible schedule
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Referral program
• Vision insurance

Education:

• High school or equivalent (Required)

Experience:

• hotel Convention Services Manager: 2 years (Preferred)
• events management: 2 years (Preferred)
• customer service: 2 years (Preferred)
• event detailing: 2 years (Preferred)

Language:

• Do you speak another language (Preferred)

Work Location: In person