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SalaryDescription
About Orsini Specialty Pharmacy
Providing patients with comprehensive and compassionate care since 1987, Orsini Specialty Pharmacy is a leader in rare diseases and gene therapies. Orsini partners with biopharma innovators, healthcare providers, and payors to support patients and their families in accessing revolutionary treatments for rare diseases. Through integrated pharmacy distribution, patient services, clinical management and convenient home infusion services, Orsini delivers customized solutions that simplify how patients connect to advanced therapies. Orsini’s high-touch care model centers on experienced and trained therapy care teams that provide personalized patient care to ensure that No Patient is Left Behind™. Orsini Specialty Pharmacy holds accreditations with the Accreditation Commission for Health Care (ACHC), The Joint Commission, URAC and NABP. Orsini has earned URAC’s Rare Disease Pharmacy Center of Excellence Designation and ACHC's Distinction in Rare Diseases and Orphan Drugs.
Our Mission
Orsini is on a mission to be the essential partner for biopharma innovators, healthcare providers, and payers to support patients and their families in accessing revolutionary treatments for rare diseases. Through our integrated portfolio of services, we seek to pioneer comprehensive solutions that simplify how patients connect to advanced therapies while providing holistic, compassionate care so that No Patient is Left Behind™.
LIVE IT Values
At the heart of our company culture, the Orsini LIVE IT core values serve as guiding principles that shape how we interact with each other and those we serve. These values are the driving force behind our commitment to excellence, collaboration, and genuine care in every aspect of our work.
Leading Quality, Integrity, Valued Partner, Empathy, Innovation, Team-First
Position Summary
This position is responsible for coordinating communication between patients and various Patient Assistance programs. Specifically, this position provides vital support to patients to enroll in available funding programs to support their therapy journey. The role coordinates with Benefit Verification and Patient Care Coordinator therapy teams as needed to ensure copay and foundational assistance payments are established to enable service to our patients.
Required Knowledge, Skills & Training
This position is responsible for coordinating communication between patients and various Patient Assistance programs. Specifically, this position provides vital support to patients to enroll in available funding programs to support their therapy journey. The role coordinates with Benefit Verification and Patient Care Coordinator therapy teams as needed to ensure copay and foundational assistance payments are established to enable service to our patients.
Required Knowledge, Skills & Training
- High school diploma required, bachelor’s degree preferred.
- Minimum 1 year of experience, 2-3 years of experience preferred.
- Knowledge and understanding of pharmacy benefits, benefit reimbursement, medical insurances and medical terminology.
- Requires interpersonal and communication skills to efficiently work with diverse groups of vendors and customers.
- Requires excellent organizational/administrative skills, flexibility and the ability to get things done.
- Ability to organize work, set priorities, performs duties simultaneously, and effectively function in stressful situations.
- Highly effective verbal and written communication skills to coordinate/provide information and care to patients and families.
- Highly effective interpersonal skills necessary to interact with patients, insurance companies and co-workers.
- Requires basic computer skills and the ability to use online calendars, email and components of the Microsoft Office and Excel.
Essential Job Duties
- Coordinate communication between patients and various Patient Assistance programs.
- Work with patients to complete the enrollment process in the assistance programs.
- Work cross functionally with internal departments such as Admissions, Nursing and Operations.
- Collaborate with reimbursement and billing teams to create/start the billing process with assistance programs.
- Maintain relationships and provides ongoing care/support for enrolled patients.
Employee Benefits
- BCBSL Medical
- Delta Dental
- EyeMed Vision
- 401k
- Accident & Critical Illness
- Life Insurance
- PTO, Holiday Pay, and Floating Holidays
- Tuition Reimbursement
