Contract Specialist Iii

Position Title:Contract Specialist III (P2)

Company Summary:

Crown Castle is the nation’s largest provider of shared communications infrastructure: towers, small cells and fiber. It all works together to meet unprecedented demand—connecting people and communities and transforming the way we do business. Whenever you make a call, track a workout or stream music and videos, we’re the ones providing the communications infrastructure that makes it all possible. From 5G and the internet of things to drones, autonomous vehicles and AR/VR, we enable the technologies that help people stay safe, connected and ready for the future.   Crown Castle is publicly traded on the New York Stock Exchange (CCI), is part of the S&P 500 and is one of the largest Real Estate Investment Trusts in the US.     

We offer a total benefits package and professional growth development for teammates in any stage of their career. Along with caring for our teammates, we’re an active member in the communities where we live, work and do business. We have a responsibility to give back, which we do through our Connected by Good program. Giving back allows us to improve public spaces where people connect, promote public safety and advance access to education and technology. 

Role:

The Contract Specialist III supports the Network organization in creating and executing Small Cell and Fiber agreements.   The Contract Specialist III is responsible for managing tasks, deliverables and timeframes related to the Contract Management lifecycle.   

Responsibilities

• Manage the Business Process Management (BPM) workflow to ensure that all contract requests and stages are actioned timely from contract delivery through full execution.
• Review and analyze project data to ensure complete, consistent and accurate information is available to fulfill contract requests.
• Prepare contracts in accordance with prescribed templates, guidelines, and established contract policies and procedures.
• Proactively engage functional partners to resolve data discrepancies.
• Ensure contracts are executed, per the Crown Castle Commitment Authority Policy and are approved by all appropriate parties.
• Forecast and manage deliverable timelines, including resolving issues to ensure targets are achieved.
• Develop and maintain successful business relationships with internal/external customers.
• Participate in and support cross functional projects including, but not limited to, process development, system enhancements, and new business integration.
• Supporting contractual compliance and automation initiatives.

Expectations 

• Ability to continuously prioritize long-term plans with short-term urgent response needs.
• Ability to influence conversations and work through building of relationships, thoughtful framing of issues, and building influence through excellent work.  
• Strong written and verbal communication skills with an ability to present complex information in a clear and simple format.
• A constant example of modeling Crown’s PURPLE values.  
• Provide excellent customer service throughout all activities and interfaces.
• Proficient in guiding internal/external customers on contract questions and problems
• Demonstrate the flexibility needed to adjust to changing conditions.
• Respond in a timely and professional manner to inquiries.
• Meet production and quality assurance goals.
• Agile with contract language and the ability to understand complex information
• Strong problem-solving skills and the ability to assess risk.
• Strong time management, prioritization and organization skills
•  Solve complex contract problems with the ability to balance risk and customer needs

Education/Certifications 

• Bachelor’s degree
• Juris Doctorate preferred 

Experience/Minimum Requirements 

• Five+ (5) years’ experience in real estate leasing/licensing related to the telecom industry

• Must have a thorough knowledge and understanding of license agreements and nature of compliance obligations

Organizational Relationship 

Reportsto: Program Manager/Sr. Manager, Contract Management

Title(s) of direct reports (if applicable): 

Working Conditions: This role falls into our hybrid work model working in the office on Monday through Thursday.  On Fridays, teammates on the hybrid schedule will have the option to work from the office or home.  There is an expectation of collaboration with teammates and stakeholders for moments that matter that could require travel.  

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