Continuous Improvement Specialist

Position Overview:

WebstaurantStore.com is the leading e-commerce website to meet the purchasing needs of food service professionals worldwide. WebstaurantStore, a Clark Associates company, is currently seeking a highly motivated and talented Continuous Improvement Specialist to join our dynamic team.

As a Continuous Improvement Specialist, you will play a pivotal role in identifying optimization opportunities, devising improvement strategies, and fostering a culture of continuous enhancement across our distribution center network. In this role, you will be expected to actively develop a clear understanding of our current workflows so that you can determine improvement priorities and best practices within our distribution centers. While not necessary to be located at a distribution center, travel to distribution center locations as determined necessary is required.

The ideal candidate will have a passion for excellence, problem-solving, be self-motivated, and possess strong analytical skills and the ability to multitask and prioritize their workload.

Key Responsibilities:

• Collaborate with cross-functional teams to identify areas for improvement within the distribution network and streamline processes to enhance overall efficiency.
• Utilize data-driven insights to analyze performance metrics, identify trends, and pinpoint optimization opportunities.
• Collaborate with the Operations Support Services Product Owner team to identify how areas of operational inefficiency may be addressed through system changes.
• Develop and implement comprehensive communication plans to ensure that improvement strategies are effectively conveyed to stakeholders at all levels.
• Foster collaboration across departments to gather diverse perspectives, encourage idea exchange, and identify opportunities for process enhancement.
• Gain a deep understanding of current workflows, processes, and systems of our distribution operations in areas such as inbound, outbound, quality, inventory control, and so on.
• Take ownership of multiple projects of varying complexity and significance, working closely with cross-functional teams to drive their successful execution.
• Thoroughly test and vet potential project solutions. As needed, analyze and develop ROIs based off current and forecasted data.
• Facilitate project rollouts, which may require travel.
• Field email inquiries through the OSS team inbox.

Experience/Requirements:

• Proven experience in Continuous Improvement, process optimization, and change management.
• Strong analytical skills with the ability to interpret data and identify trends to drive decision-making.
• Excellent communication skills, both written and verbal, to effectively convey improvement strategies and collaborate with stakeholders at all levels.
• Experience working with cross-functional teams and different departments to achieve common goals.
• Ability to facilitate discussions, gather feedback, and guide teams working to identify improvement opportunities.
• Ability to multi-task and prioritize responsibilities effectively.
• Demonstrated ability to work independently and remotely, with a willingness to travel to designated locations as required.
• Exceptional ability to motivate and influence others without reliance on positional authority.
• Experience in a high volume, fast paced environment.
• Basic understanding of Six Sigma tools a plus.
• Bachelor's degree in Business, Supply Chain, Operations Management preferred.
• Experience in supply chain, inventory management, purchasing, operations or logistics.
• Willing to travel and work within distribution centers up to 25%

• Access to a reliable and secure high-speed internet connection. Cable or fiber internet connections (at least 75mbps download/10mbps upload) are preferred, as satellite connections often cannot support the technologies used to perform day-to-day tasks.
• Access to a home router and modem.
• A dedicated home office space that is noise- and distraction-free. The space should have strong wireless connection or a wired Ethernet connection (wired connection is preferred, if possible).
• A valid, physical address (apartment, suite, etc.). PO Boxes are not supported, as a physical address is required for you to receive your computer equipment.
• The desire and ability to work and communicate with other team members via chat, webcam, etc.
• Legal residents of one of the following states: (AK, AL, AR, AZ, CT, DE, FL, GA, IA, ID, IN, KS, KY, LA, MD, ME, MI, MN, MO, MS, NC, ND, NH, NM, NV, OH, OK, PA, SC, SD, TN, TX, UT, VA, VT, WI, WV, and WY). H-1B Visa Sponsorship Not Available, W2 only.