Continuing Education Registration and Records Clerk

FY140322FT

The Continuing Education Registration and Records Clerk will provide clerical assistance in a dynamic academic environment which requires accuracy, efficiency, effectiveness, the ability to work independently, and strong written and oral communication skills. The Continuing Education Registration & Records Clerk must be detail-oriented and will be expected to provide exemplary customer service to students, the public, the community, and colleagues on a daily basis. The position also requires one to maintain flexibility and willingness to change; open-mindedness, fairness and the ability to see multiple perspectives, and accept responsibility for professional and personal growth. The ability to multitask in a rapidly changing, fast-paced environment is critical.

Washington, NC

Full Time

Clerical

EDUCATION REQUIREMENTS:
Required: Completion of an Associates degree in a related field from a regionally accredited institution.
WORK EXPERIENCE:
Required: A minimum of two years clerical experience.
Intermediate experience in Microsoft Office Word, Outlook, and Excel.

EDUCATION REQUIREMENTS:
Career Readiness Certification preferred (please contact BCCC Continuing Education at 252-940-6375 for assistance with attaining your National Career Readiness Certification).
WORK EXPERIENCE:
Preferred: Five years of clerical experience.

Under the direction of the Continuing Education Registration & Records Coordinator, the Continuing Education Registration and Records Clerk works cooperatively with BCCC staff to perform the following:

• Meet, greet, and put visitors of the Division of Continuing Education and the College at ease by answering questions and responding to any questions regarding services.
• Maintain a neat and tidy foyer and registration area within BCCC Building 8.
• Receive all incoming calls to the Division of Continuing Education, answer questions, forward calls, or take messages as necessary.
• Cashier for class registrations and course fees.
• Verify cash at the beginning and end of each shift, complete cash reports, and prepare the deposit at the end of shift.
• Open BCCC Building 8 daily by checking all classrooms to ensure computers are powered on, projector remotes are present on computer station, instructions for network access posted for instructors and students, white-erase board supplies present, smartboard powered on with pens available, and rooms are neat and tidy.
• Serve as the room scheduler for Building 8 (with the exception of the Auditorium).
• Maintain and up-to-date room calendar for each class scheduled in a building 8 classroom. Make all necessary changes daily.
• Maintain and update the Continuing Education weekend class calendar for the BCCC police department.
• Maintain and schedule the Continuing Education vehicle outlook calendars.
• Process all mileage logs and fuel receipts for Continuing Education vehicles.
• Registration for all Public Safety courses.
• Process Continuing Education transcript requests.
• Process and mail Continuing Education Certificates of Completion.
• Provide clerical support functions including make copies, run reports, fax, and mail distribution.
• Maintain student, instructor, and staff confidentiality. Consistently monitor work area to ensure instructor and student data is being protected according to Family Education Rights and Privacy Act (FERPA) regulations. Participate in annual FERPA training.
• Serve as the BCCC Campus Security Authority representing the Division of Continuing Education with the BCCC Police Department.
• Multi-task, prioritize, and manage time effectively.
• Adapt and respond to changing work situations and environments in a positive manner.
• Identify and improve upon internal work-flow procedures in an effort to provide improved customer service to Continuing Education customers, both internal and external.
• Serve on college committees as requested.
• Participate in professional development activities designed to enhance job skills and knowledge, as agreed upon by the employee and supervisor
• Interact with students, the public, the community, and co-workers in a cooperative, courteous and professional manner
• Comply with the College’s policies and procedures.
• Perform related duties and responsibilities, as assigned by supervisor

Non-Exempt

39 hours per week

$31,320 - $33,500 Based on the College’s salary plan and commensurate with relevant education and relevant work experience.

03/26/2024

04/09/2024

Beaufort County Community College serves a 2,100 square mile service region comprised of four counties (Beaufort, Hyde, Tyrrell, and Washington) in coastal North Carolina. BCCC maintains a 126-acre main campus in Washington, NC, and centers in Engelhard, NC, and Roper, NC. The college enrolls over 2,100 unduplicated headcount students per year in its credit programs and approximately 4,100 unduplicated headcount students in its Continuing Education programs. The college places a strong emphasis on achievement of student success outcomes within a collegial, collaborative, and welcoming atmosphere.