Content Writer

Desired Candidate Profile:

• Good communication (both written and verbal)
• High on learning quotient i.e. quick learner
• Strong analytical skills for discerning different degrees of content compliance
• Contextual knowledge and ability to adapt decision-making to different situations and settings
• A flexible approach to the moderation process, depending on emerging formats, trends and technology
• Should have native/Near native communication skills (Written)
• Good knowledge of internet culture
• Well versed with virtual assistant
• Good to have past experience in chat process
• Strong organizational and multitasking skills, and a proactive approach
• 5-day working, Rotational based shifts
• Bachelor's degree in English, communications, linguistics, or related field
• Strong attention to detail and ability to multi-task projects and deliverables
• Proven experience working under pressure to deliver high quality output in a short span of time
• Excellent verbal and written communication skills

The key job responsibilities include the following:

• Review content (Text/Image) and conduct the content quality control, ensuring the content complies with Content Moderation Guidelines (For example slurs, cuss words, adult content and uncivil content)
• Become and remain knowledgeable about online community standards ∙ Thoroughly check content with quality and accuracy
• Approve or disapprove new and changed submissions based on the Moderation Guidelines
• In the context of this role, individuals will be exposed to potentially disturbing content and will need a level of resilience and maturity
• Understanding client policies and guidelines, and making decisions based on them.
• Demonstrated creative problem-solving approach and strong analytical skills despite the ambiguity of workflows or instructions
• Proven ability to balance multiple priorities and strong attention to detail
• Conducting secondary web research to know what users are searching on Google so that relevant information can be provided.
• Creative writing, consistent format and citations
• To do Peer audits as a part of the process model and also to assist in training as per need
• All KPI related tasks must be followed & adhered to avoid business impact

Job Types: Full-time, Contract

Pay: $19.00 per hour

Benefits:

• Health insurance

Schedule:

• 8 hour shift

Work Location: In person