Address
Form of work
SalaryConsumer Survey Reporting Manager
(24000376)- Promote Independence - Provide resources that foster independence and autonomy throughout the lifespan.
- Empower Communities - Deliver sustainable, relevant solutions that empower communities to act within the best interest of their elders.
- Challenge Ageism - Promote new perspectives of aging that challenge the traditional declinist narrative
- Advocate for Excellence - Advocate with and for Ohio’s elders to ensure their voices are heard and their needs are met.
- Engage in Innovation - Engage the aging network by staying innovative, flexible, and attentive to the evolving needs of our partners and stakeholders.
To learn more about the Ohio Department of Aging and our programs visit our website.
- Oversees Nursing Home Quality Navigator website operation for accuracy and usefulness.
- Supports website database management, ensuring timely data uploads from various sources.
- Collaborates with divisions' staff for outreach and website issue resolution.
- Addresses inquiries from the public, providers, and stakeholders.
- Serves as Office liaison to ODA data dashboard efforts, ensuring confidentiality.
- Participates in relevant data dashboard meetings.
- Leads long-term care selection assistance efforts, including training and materials development.
- Reviews regulations for compliance, drafting Ohio Administrative Code sections as needed.
- Assists with Ombudsman and Consumer Guide web page content management.
- Acts as backup user for Ombudsman Program Billing System.
- Undergoes LTC Ombudsman training and supports regional programs.
- Provides information and advocacy for long-term care consumers.
- Represents the Office at interagency meetings and conferences.
- Conducts training sessions on various long-term care topics.
- Serves on interdivisional workgroups as required.
- Quality, affordable, and competitive medical benefits are offered through the available Ohio Med plans
- Dental, vision, and basic life insurance premiums are free after completed eligibility period
- Paid time off, including vacation, personal, and sick leave
- A variety of educational and professional development funding
- Retirement: Visit the OPERS website for more information
- Ohio Deferred Compensation program: Visit the Ohio Deferred Compensation website for more information
- All applicants must complete an online application to be considered.
- When completing your online Ohio Civil Service Application, you must describe how you meet the minimum qualifications outlined on this job posting.
- All answers to the supplemental questionsmust be supported by the work experience/education on your civil service application.
- If you require a reasonable accommodation for the application process, please email the Human Resources contact on this posting so arrangements can be made.
Major Worker Characteristics
Knowledge of social or behavioral science or pre-medicine; program planning for human service organizations; social program & policy analysis; agency & governmental laws, rules, regulations & procedures applicable to particular social program; supervisory principles/techniques; management; accounting, finance or budgeting*.
Ability to deal with many variables & determine specific action; prepare & deliver speeches before specialized audiences; establish professional atmosphere as administrator; handle sensitive inquiries from & contacts with officials & general public.
(*)Developed after employment.
Completion of undergraduate core program in social or behavioral science or pre-medicine; 24 mos. exp. in delivery of human services or medical assistance in governmental, community or private human support services agency or medical provider; 6 mos. exp. in management; 12 mos. exp. in supervisory principles/techniques.
- Or completion of graduate core program in social or behavioral science or medicine-related field; 18 mos. exp. in delivery of human services or medical assistance in governmental, community or private human support services agency or medical provider; 6 mos. exp. in management; 12 mos. exp. in supervisory principles/techniques.
- Or equivalent of Minimum Class Qualifications for Employment noted above.
Job Skills: Human Services
Professional Skills
- Organizing and Planning
- Interpreting Data
- Analyzation
- Strategic Thinking
Technical Skills
- Consumer Analytics
- Planning and Development
- Project Management
- Policy Direction
Ohio is a Disability Inclusion State and strives to be a model employer of individuals with disabilities. The State of Ohio is committed to providing access and inclusion and reasonable accommodation in its services, activities, programs and employment opportunities in accordance with the Americans with Disabilities Act (ADA) and other applicable laws.
The State of Ohio is a drug-free workplace which prohibits the use of marijuana (recreational marijuana/non-medical cannabis). Please note, this position may be subject to additional restrictions pursuant to the State of Ohio Drug-Free Workplace Policy (HR-39), and as outlined in the posting.
Salary Information
Unless required by legislation or union contract, starting salary will be set at the lowest rate of the salary range. In most cases successful employees will move up a step in the salary range within six months, with subsequent step increases occurring every year as supported by successful performance evaluation results. We also offer cost of living adjustments, longevity supplements after five years of eligible public service, and wellness incentives.
The final candidate selected for this position will be required to undergo a criminal background check. Criminal convictions do not necessarily preclude an applicant from consideration for a position. An individual assessment of an applicant's prior criminal convictions will be made before excluding an applicant from consideration.
Classification: Human Services Program Administrator 3
