Job Description
Who We Are
South Oxford Management (SOM) is a full-service property management company with locations in Texas, Georgia, Virginia, New Jersey, Florida and Connecticut. We are dedicated to offering an exceptional experience to our residents and team members. Our owners bring years of expertise in the industry to South Oxford Management, assuring quality in every aspect of our business. From asset management to leasing, we are passionate about making positive experiences for people. Putting people first is our mission.
When you join South Oxford Management, you become part of a team, where you’re encouraged to learn, share ideas, and participate in team building and charitable activities.
How You Will Contribute
As the Concierge you will help residents and guests feel welcome, get to know residents' names, and provide the personalized service they desire. You will regularly take and deliver messages, receive packages, and assist the leasing team with the leasing process. The Concierge will also maintain updated knowledge of the assets specific to the community's needs.
Things You Will Do
- Maintain updated knowledge of assets specific to the company’s needs.
- Greet guests and confirm reservations.
- Provide excellent customer service and attention to detail.
- Maintain positive ongoing relationships.
- Maintain high ethical standards and professionalism.
- Multitask and prioritize as necessary to meet customer needs.
- Represent the company with integrity and dedication.
Second Shift: 3:00pm - 11:00pm CST
Things You Will Need
- High School diploma or equivalent
- At least one year of concierge experience in residential property management preferred
- Willing to work flexible schedule including weekends and holidays
- Knowledge of Yardi and other industry software preferred
- A sharp and professional appearance
- Must be able to walk the property which includes climbing stairs
- Must be able to bend, stoop, squat, kneel, climb stairs, push, pull, reach, carry supplies
- May be required to lift to 25 pounds without assistance
- Skills:
- Strong written and verbal communication skills
- Computer literate and proficient in Microsoft Office applications (Word, EXCEL, Outlook)
- Tech savvy - able to learn/work with property management applications
- Able to multitask
What We Will Provide You
South Oxford Management LLC provides a range of insurance options and benefits for our full-time team members. Including:
- Medical/Rx
- Dental
- Vision
- Employer Paid Life/AD&D
- Voluntary Life/AD&D
- Short Term Disability
- Long Term Disability
- Employee Assistance Program
- Accident Plan
- Hospital Indemnity Plan
- Critical Illness Plan
- Legal/ID Theft Protection
- Pet Insurance
- 401(k) Retirement w/ Match + Immediate Vesting
- Paid Holidays and Time Off (3+ weeks)
- Rent Discount (30%)
- Tuition Reimbursement($2,000/year)
- Paid Parental Leave (4 weeks)
- Employee Referral Bonus
- Employee Rewards and Recognition
You’re exceptional. Let us make you feel it. Join our team.
South Oxford Management LLC is proud to be an Equal Opportunity Employer EOE/M/F/D/V/SO.
South Oxford Management LLC is committed to providing a work place that is free from the use, sale, possession, or distribution of illegal drugs and alcohol as well as free from the abusive use of legal drugs or alcohol. All job applicants are required to take and successfully complete a drug and/or alcohol test before they will be permitted to begin employment. Applicants that refuse to take a test or do not cooperate with the test representatives will not be permitted to begin employment. If a test yields a positive result for drugs or alcohol, the Company may withdraw the offer of employment to an applicant where permitted by state law.