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SalaryMirador Retirement Community is an upscale retirement community offering independent living, assisted living, and memory care services to seniors. We are currently seeking a Concierge. Our concierges have the ability to make every resident, family member and visitor that comes into our community, feel welcome. If you are friendly, well organized and committed to providing extraordinary service, we would love to hear from you!
The Concierge:
- Ensures everyone that walks into the Mirador lobby has an extraordinary customer service experience.
- Greets all visitors in an enthusiastic professional manner.
- Answers all incoming calls on the main phone line and conveys a smile in his/her voice on every call.
- Signs for all deliveries and promptly calls employees/residents receiving packages.
- Establishes rapport with residents, guests and employees; demonstrates a high level of friendliness and professional maturity in all interactions.
- Assists residents with scheduling transportation services and enters work order requests.
- Monitors emergency response system and the fire alarm panel.
- On an occasion, respond to resident pull cord emergencies.
We offer:
- Generous paid time off - earn and use immediately
- Quarterly bonus program
- Employee referral program
- Front desk/receptionist experience preferred
- Outstanding customer service skills
- Excellent communication skills
- Basic computer skills
- Ability to multitask
- Ability to project a friendly, courteous personality towards residents, families, and co-workers
- Maintains a professional appearance
