Job Overview:
We are seeking a highly motivated and customer-oriented individual to join our team as a Concierge. As a Concierge, you will be the first point of contact for our residents and their guests, providing exceptional service and ensuring their needs are met daily. If you have a passion for hospitality and enjoy assisting others, we would love to hear from you.
Responsibilities:
- Greet residents and guests and provide a warm welcome
- Assist residents with special requests
- Provide information about happenings within the building and in the immediate area
- Coordinate retrieval of vehicle and/or assist with retrieving vehicle from time to time
- Arrange for and/or deliver all incoming package and deliveries
- Handle resident inquiries, requests, and complaints in a professional and timely manner
- Maintain a clean and organized front desk and lobby area
- Collaborate with teammates to ensure resident satisfaction
- Assist with administrative tasks such as answering phone calls, checking contractors in and out and updating shift log and management dashboard regularly
Skills:
- Strong resident relations skills with a focus on providing stellar, white-glove customer service
- Previous experience in the hospitality industry, preferably in a luxury hotel/resort or luxury high-rise/condominium setting preferred
- Excellent communication skills, both verbal and written
- Ability to prioritize tasks effectively
- Proficiency in time management to ensure efficient handling of resident inquiries, requests and management-assigned tasks
- Knowledge of area and BuildingLink or other property management systems
-Team player mentality - flexibility in scheduling is a must and must be able to adapt to dynamic and frequently-evolving operating procedures
- Bilingual (or multilingual) is a plus but not required
Join our team as a Concierge and be part of creating memorable experiences for our residents. Apply today!
Job Type: Full-time
Pay: From $20.00 per hour
Expected hours: No less than 40 per week
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Flexible schedule
- Flexible spending account
- Free parking
- Health insurance
- Life insurance
- Paid sick time
- Paid time off
- Vision insurance
Schedule:
- 10 hour shift
- 8 hour shift
- Day shift
- Evening shift
- Holidays
- Morning shift
- Rotating weekends
- Weekends as needed
- Year round work
Experience:
- Hospitality: 3 years (Required)
Shift availability:
- Day Shift (Required)
- Night Shift (Required)
Ability to Relocate:
- Dallas, TX 75205: Relocate before starting work (Required)
Work Location: In person