Computer Technician - Level 3

Computer Technician – Level 3

Century Solutions Group, Inc. is the top-rated IT service provider based in Tyrone and Atlanta, GA. We are a fast-growing company that plays an integral part in our clients’ success by understanding their unique information technology needs by developing a fully customized program to care for their IT needs, to fit the business model.  

We are seeking an experienced and qualified individual for our team as a Help Desk Engineer Tier 3.

Individuals in this position are responsible for providing excellent support to clients to ensure stable and reliable operation of their systems.  This includes providing maintance, service, and support for every aspect of computer hardware, software, networking, and telephony equipment.  The person in this position will perform general technical support functions, including physical installation, assembly, configuration, diagnostics, and maintenance of the personal computer, business computers, servers, and networking equipment.  While working under the supervision of the Integration Manager.  This person will work with a great deal of independence to establish daily and weekly work order priorities and perform related work as required. 

Century Solutions Group, Inc. will provide the ideal setting for ambitious people to further their career and make the kind of money they want for themselves and their families. Our staff is committed and collaborative, as each employee will help you by providing you with all of the tools and training, you'll need to be successful and excel.

Every member of our Training Team will take the time to educate and train you so you can have a prosperous future.  Joining our team and taking part in our world-class training will completely transform your Help Desk Career.

Work for a company that is friendly, professional, enjoyable, and welcoming.

We solve client problems, and we are looking for those who love to do so much as we do!

What you get in return:

Base Salary: In the area of $17.00 Hourly - Based on your experience

Commission: Up to Additional 5% per quarter of your quarterly earnings

Career Advancement through Advanced Training

Hands on Training that is both enjoyable and comprehensive

Progression in your career

401(k)

401(k) matching

Dental insurance

Disability insurance

Health insurance

Paid time off

What is the day-to-day job description?

IT Work for Simple MONEY!

Work from scheduled tickets / work on various equipment for clients / repair equipment for clients / Receive new equipment / Ship out equipment

Enjoy your work without being micromanaged

Collaborate with team

Document and track calls - interactions with Clients

Email Clients

Attend and contribute to weekly meetings with management

Travel to a Client Site / Deliver Equipment

Diagnose computers, servers, and other equipment for repair 

maintain proper inventory log

other IT responsibilities

Desired Skills and Experience:

Equivalent to completion of two years of college-level coursework in computer science, information technology or a related field or two years of general computer installation, maintenance, and repair experience; or an equivalent combination of education and experience sufficient to successfully perform the essential duties of the job as listed above.  Certifications -A+ or equivalent

Certifications – Server+ or equivalent

Must have proficient server knowledge

Licenses:

Must possess and maintain a valid driver’s license and a clean driving record                

Location:  Atlanta Office – 2675 Paces Ferry Road 30339 or Tyrone Office – 1545 Senoia Road 30290

About Century Solutions Group, Inc.

Century Solutions Group, Inc. has 25 plus years providing prompt and dependable network consulting and IT support.  Our expertise ranges from the construction industry to financial, legal, and other professional services, to retail, housing authorities and local government