Computer Technician

Job Title:Computer Technician
Location: Americus, Georgia
Regular/Temporary: Regular
Full/Part Time: Full-Time
Job ID: 265421
About Us

Georgia Southwestern State University – a four-year institution – cultivates excellence in learning and teaching that encourages intellectual, personal, and social growth for students, faculty, staff, and the community. Georgia Southwestern State University is a comprehensive state university within the University System of Georgia that offers a full range of bachelor degree programs, along with selected master’s and specialist degree programs.

Georgia Southwestern is committed to serving the needs of its developing region with educational programs for high school, for professional and technical graduates; post-graduate professional training; research and business services; and cultural enrichment. Through its national and international affiliations, the University links Southwest Georgia with the global economy and actively fosters a greater understanding of international business and culture.

Job Summary

This position performs technical duties in the installation, maintenance, upgrade, and replacement of computer hardware, software, and peripheral devices.

Responsibilities

Installs, deploys, maintains, and updates information technology. (45%)
Sets up and takes down computer workstations in offices, labs, and classrooms.Installs, updates, and troubleshoots a variety of computer software programs.Maintains inventory of IT equipment.Lifts and transports computers, monitors, printers, and other devices across campus.Processes surplus equipment; prepares equipment for transport to Materials Management.Installs and configures copiers and printers and ensures that print server is operational.

Troubleshoots and repairs computer hardware, software, and peripheral devices. (45%)
Monitors online work order ticket system; prioritizes and resolves issues.Troubleshoots and repairs hardware and softwareProvides solutions to restore systems and programs to normal operations.Maintains records of repairs and fixes for future reference.Utilizes hand tools to repair computers and peripheral devices.

Performs a variety of related duties as assigned. (10%)

Required Qualifications

Associates degree required.Less than one year of related experience required.Possession of or ability to readily obtain a valid driver¿s license issued by the State of Georgia for the type of vehicle or equipment operated.

Required Documents to Attach

Please attach a cover letter, resume, and contact information for three professional references.

Knowledge, Skills, & Abilities

Knowledge of information and instructional technology support principles and procedures.Knowledge of software, hardware, and peripheral devices.Knowledge of customer service principles and practices.Skill in the operation of computers and job-related software programs.Skill in decision making and problem solving.Skill in interpersonal relations and in dealing with the public.Skill in oral and written communication.

Contact Information

For more information or questions about a job posting, please contact the Department of Human Resources by phone at 229-931-2000 or by email at hr@gsw.edu.

For technical support, please call the Shared Services Center at (877) 251-2644 or oneusgsupport@usg.edu.

Conditions of Employment

Offers of employment are contingent upon completion of a background investigation including a criminal background check demonstrating eligibility for employment with Georgia Southwestern State University, as determined by Georgia Southwestern State University in its sole discretion, confirmation of the credentials and employment history reflected in application materials and, if applicable, a satisfactory credit check and drug screen.

Equal Employment Opportunity

Georgia Southwestern State University is an equal opportunity employer. As such, the University takes affirmative action to preclude discrimination in recruiting, transferring, training and terminating of employees because of race, color, creed, age, sex, national origin, veterans status, disability or any other reason in accordance with applicable state and federal statutes, executive orders and other regulations which prohibit discriminatory employment practices.