Responsibilities: - Provide technical support and assistance to end users - Respond to help desk tickets and resolve issues in a timely manner - Troubleshoot software and hardware problems on computers and other devices - Install, configure, and maintain IT infrastructure components - Assist with computer networking tasks, including setting up and troubleshooting network connections - Provide desktop support for operating systems such as Windows and Linux - Set up and support VPN connections for remote users Requirements: - Proven experience in technical support or a related field - Strong knowledge of software troubleshooting and IT support principles - Familiarity with IT infrastructure components and their maintenance - Proficiency in using remedy or similar ticketing systems - Understanding of computer networking concepts and protocols - Experience with desktop support for Windows and Linux operating systems - Knowledge of VPN setup and configuration We are looking for a skilled Computer Technician to join our team. As a Computer Technician, you will play a crucial role in providing technical support to end users, troubleshooting software and hardware issues, and maintaining the IT infrastructure. If you have a passion for technology and enjoy helping others, we would love to hear from you. Please note that this is not an entry-level position. We require previous experience in technical support or a related field. The ideal candidate should have strong problem-solving skills, excellent communication abilities, and the ability to work independently. Benefits: - Competitive salary based on experience - Health insurance coverage - Retirement plan options - Paid time off If you meet the requirements listed above and are ready to take on this exciting opportunity, please submit your application along with your resume. We look forward to reviewing your qualifications.
Job Type: Full-time
Pay: $20.24 - $25.86 per hour
Benefits:
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Compensation package:
- Hourly pay
Experience level:
- 2 years
Schedule:
- 8 hour shift
Ability to Relocate:
- Yakima, WA 98902: Relocate before starting work (Required)
Work Location: In person