Computer System Administrator

Link Solutions, Inc. delivers reliable and effective Information Technology services to government clients in support of critical mission needs. Delivering a broad range of Infrastructure Operations, Application Development, Cybersecurity, Virtualization, Cloud, and Mobility services.

Link is quality and compliance-focused, under our guiding philosophy "Mission First, Customer Always". If you're looking for a technology company that values innovation, with a vision toward the future of the technology landscape, look no further than Link Solutions.

We are ISO 9001:2015, ISO 20000-1:2018, ISO 27001:2013 certified and appraised for CMMI ML3 for Services and Development.

Links Solutions is seeking a Computer System Administrator to join our team in Aberdeen, Maryland. 

• Must be a US Citizen 
• Must possess a TS/SCI Clearance
• Non-remote (relocation incentive available)

The Computer System Administrator will provide support for the protection of the Army's Project Manager for Intelligence Systems and Analytics (IS&A) ensuring their availability, integrity, authentication, and confidentiality.

We are seeking a detail-oriented and experienced Computer Systems Administrator who will be responsible for day-to-day operations, maintenance, and support of Computer Systems and networks. The ideal candidate will have a strong technical background, excellent problem-solving skills, and the ability to ensure the reliability and security of IT infrastructure.

Job Responsibilities:

• Install, configure, and maintain operating systems, server hardware, and software applications.
• Monitor system performance and troubleshoot issues proactively.
• Manage and maintain network infrastructure, including routers, switches, firewalls, and wireless networks.
• Implement and enforce network security measures.
• Provide technical support to end-users, resolving hardware and software issues in a timely manner.
• Respond to and resolve helpdesk tickets and user-reported problems.
• Implement and manage backup and recovery solutions to ensure data integrity and availability.
• Test and verify backups regularly.
• Implement and enforce security policies and procedures.
• Perform regular security audits and updates to mitigate vulnerabilities.
• Coordinate and apply software updates and patches to servers and workstations.
• Ensure that systems are up-to-date with the latest security patches.
• Create and maintain comprehensive documentation for system configurations, processes, and procedures.
• Develop and update IT infrastructure documentation.
• Monitor system resources and plan for capacity expansion as needed.
• Evaluate and recommend hardware and software upgrades.

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job.

• US Citizen
• Must possess a TS/SCI Clearance
• Bachelor's degree in Cybersecurity, Computer Science, or a related field is preferred. A minimum of ten (10) years of experience of relevant experience may be considered for the education requirements.
• 7 years of direct experience performing network and Computer Systems administration for the day-to-day operation of the office's networks, share drives, and SharePoint applications.
• Experience troubleshooting computer issues.
• Proficiency in Windows and/or Linux server administration.
• Familiarity with virtualization technologies (e.g., VMware, Hyper-V).
• Experience implementing security measures and monitoring systems for potential threats.
• Knowledge of network protocols and services.
• Understanding of cybersecurity best practices.

Preferred: 

• Experience setting up and providing computers for incoming personnel according to the Army Policy and in coordination with the NEC.
• Strong analytical and problem-solving skills.
• Ability to diagnose and resolve technical issues efficiently.
• Ability to communicate technical information to non-technical users.
• Able to multitask, prioritize, and manage time efficiently
• Accurate and precise attention to detail.
• Strong written and verbal communication skills.
• Excellent analytical, quantitative, and organizational skills.
• Good interpersonal skills and communication with all levels of management.

This opportunity is contingent upon successful award and contract negotiation which is currently in process.

Link Solutions Inc. offers a competitive compensation and benefits package to include paid holidays, paid time off, medical, dental, vision, company-paid long and short-term disability, life insurance, referral bonuses, relocation incentive program, certification reimbursement program, retirement, and more.

Link Solutions, Inc. is an EOE. AA/M/F/D/V. We participate in the E-Verify Employment Verification Program. All your information will be kept confidential according to EEO guidelines.