Computer Support Specialist

NYS CONTRACT ASSIGNMENT (Long Term)

COPMUTER SUPPORT

One full time position. M-F, 8:00-5:00pm (typically 9:00am-5:00pm). The possibility of overtime is included as NYSDOH continues to respond to the COVID-19 pandemic.
Duties Description

The New York State Department of Health, Office of Aging and Long-Term Care (OALTC) is seeking to fill a Computer Support Specialist position to support the Center for Long-Term Care Budget & Administration.

Candidates should be highly motivated individuals and able to work in a fast-paced, high volume office environment.

Minimum qualifications: Excellent working knowledge of Microsoft Office, specifically Word and Excel; the ability to work on a team and handle multiple shifting priorities; good organizational skills; experience working in electronic databases.

Preferred qualifications: Bachelor's degree; familiarity and knowledge of the Statewide Financial System; analytic and critical thinking skills; and prior experience working for New York State.

Responsibilities: Candidates will provide analysis of data, create and maintain data dictionaries, run and maintain data pipeline processes, map existing databases, perform routine database maintenance as specifically directed, and provide various aspects of general Computer Support. Additionally, candidates will provide training and support for DOH staff, providers, and consumers.

Duties include but are not limited to the following:

• Utilize multiple data sources, assist with the use of variance analysis to validate the data used for Hospital and Long Term Care (LTC) providers COVID-19 statistics.
• Maintain and improve LTC contact databases used for COVID-19 ad hoc requests and daily activities.
• Run and consolidate ad hoc reports used by DOH staff to prioritize COVID-19 survey follow up with LTC providers.
• Run and maintain data pipelines that feed the OALTC Data Lake.
• Research, create, and maintain documentation on data assets.
• Work with ITS to ensure software and hardware is installed in a timely manner on DAIS employee devices as needed.
• Data analysis and duties as needed to assist in COVID-19 response and other OALTC functions.
• Train DOH staff on data tools and best practices.
• Special assignments and projects as assigned.

New Wave People is an Equal Opportunity Employer (EEO).

Job Types: Full-time, Contract

Pay: $18.23 - $21.96 per hour

Benefits:

• Paid time off

Experience level:

• 2 years

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday

Experience:

• Windows: 1 year (Preferred)
• SQL, Python, R, or Tableau: 1 year (Preferred)
• working in complex databases: 1 year (Preferred)
• Technical Support: 1 year (Preferred)

Work Location: Hybrid remote in Albany, NY