Compliance Quest It Analyst

Position :- Compliance Quest IT Analyst III

Location: 100% remote

Visa: USC and GC only

Interviews: MS Teams - camera on, 2 person panel, 1 round anticipated (45 min interview)

Responsibility :-

A technical representative who can update master data and triage system issues.

Understand system capability, current functionality and configuration by:

1. Support the deployment, hypercare, and use of systems in healthcare manufacturing and distribution sites

and within healthcare business divisions.

2. Support the global design of systems by providing business analysis, requirements definition, testing,

training, and coordination of readiness activities.

3. Create and maintain work instructions for systems.

4. Create and maintain cataloged data for QMS processes.

5. Review issues reported by users and assign appropriate resources for resolution.

6. Resolve access issues for end users.

7. Support Digital System’s strategic projects and continuous improvement efforts.

8. Ensure quality-related enterprise data integrity by monitoring and correcting errant transactional data.

Basic Qualifications:

· Bachelor's degree from an accredited university.

· Demonstrated capability to manage multiple priorities and projects.

· Minimum [2] years of experience in one or more of the following areas: document

management/document change control, quality management system (QMS) support, technical

communications.

· Experience MS Office Suite (Word, Excel, SharePoint, Teams and Outlook).

· General understanding or familiarity with using an electronic software platform such as SalesForce,

ComplianceQuest, or TrackWise.

· Effective oral and written communication skills; ability to multi-task; and customer-centric mindset to help the

business users with questions.

Preferred Qualifications:

· Experience using ComplianceQuest software.

· Experience using JIRA.

· Experience supporting a global organization that is ISO 13485 or ISO 9001 certified (health care or

manufacturing).

· Experience supporting a global organization that is part 11 compliant including software validation planning,

testing, or defect resolution.

· Minimum [2] years of experience in one or more of the following areas: Nonconformance management,

CAPA management, supplier corrective action or complaint management processes.

Job Type: Contract

Pay: $35.00 per hour

Schedule:

• 8 hour shift

Experience:

• Customer service: 1 year (Preferred)

Work Location: Remote