Community Support Specialist Disease Management

Due to critical service need of the communities we serve, we are offering a $1500 sign-on bonus.* Additional $500 sign-on bonus for Qualified Mental Health Professionals. We are eager to continue to provide quality and compassionate care in our service areas and need you to make this happen!
The Community Support Specialist Disease Management is responsible for conducting outreach and coordination of care for all active Disease Management clients.
This is a full-time, benefit eligible position working Monday-Friday, 8:30 am-5:00 pm.
ESSENTIAL FUNCTIONS - JOB SPECIFIC:

• Conducts outreach to all active DM clients and will send an outreach letter to all active DM clients.
• Conducts outreach to DM clients who are currently hospitalized, by phone, and attempt to coordinate care with the hospital.
• Confirm client Medicaid status and recent hospital stays, ER visits, medications, contact information and pharmacies.
• Works with client to identify barriers to getting enrolled into services.
• Documents all coordination of care and client interactions within 24 hours.
• Maintains a tracking system for all clients needing contact each month.
• Inputs DM data into CareManager as needed.
• Provides individual assistance to clients in accessing needed mental health services including accompanying clients to appointments to address medical or other health needs.
• Provides individual assistance to clients in accessing a variety of public services, including financial and medical assistance, housing and assistance on an emergency basis and directly helping to meet needs for food, shelter and clothing.
• Provides individual assistance to clients in accessing a variety of community agencies and resources to provide ongoing social, educational and vocational needs.
• Assists in creating personal support systems that include working with families legal guardians, or significant others regarding the needs and abilities of the person.
• Provides holistic, person-centered care
  
• High School/GED required
• Associate's/Bachelor's degree in a human service-related field preferred
  
• At least four (4) years of experience OR a combination of higher education and experience required if a High School/GED is the highest education obtained
• At least two (2) years of experience OR a combination of higher education and experience required if an Associate's degree is the highest education obtained
  (*If the degree is an Associate's of Applied Science in Behavioral Health Support from an approved institution; then no additional experience is required)
• At least one (1) year of experience required if a non-human service Bachelor's degree is the highest education obtained
• All experience must include working with individuals with psychiatric, substance use, and/or developmental disabilities
• A valid driver's license and agency established minimum automobile coverage required
  Compass Health Network is a nonprofit health care organization offering accessible, comprehensive, & compassionate behavioral health, substance use treatment, family medicine and dental services throughout Missouri. Our network of care includes Royal Oaks Hospital and Adapt of Missouri. We are both a Federally Qualified Health Center (FQHC) and a Community Mental Health Center (CMHC). Operating only from the highest ethical and professional standards, we provide access to innovative care designed to meet the health needs of the communities we serve. Our mission is "Inspire Hope. Promote Wellness."
  Why join us?
  We believe some of the most passionate people in the world work here. Our dedicated and talented staff are our most valuable asset. We strive to provide a work environment and services that are inclusive for our patients and our employees.
  At Compass Health Network, these are just a few of the benefits that we offer as an organization:
  
  • Competitive benefits
  • Advancement opportunities
  • Professional development
  • Licensure supervision
  • Mentor opportunities
  • Tuition reimbursement
  • Scholarship program
  • Employee Assistance Program
  • Headspace Access
  • Paid time off & Paid Holidays
  • NHSC Loan Repayment Participant
  We welcome inquiries from qualified individuals who want to be part of a team of hardworking, dedicated and compassionate employees whose work helps us aspire to our vision of full, healthy, productive lives for everyone. We look forward to meeting you!
  *Signing bonuses paid as per bonus policy; exclusions may apply.
  Compass Health is an Equal Opportunity/Affirmative Action Employer and an E-Verify participant.