Community Services Specialist

Community Services Specialists are responsible for providing clerical, technical and specialized assistance to sworn personnel in the preservation of the health, safety and welfare of the community and the enforcement of municipal codes and regulations. The current vacancy for Community Services Specialist is in Operations Support. Incumbents assigned to this division perform a variety of functions and tasks in both the field and the office such as preparing reports; entering data into law enforcement information systems; assisting sworn Police Officers in emergency situations; utilizing a variety of law enforcement communications equipment; assisting sworn officers in booking arrestees, taking fingerprints and filing fingerprint records; conducting prisoner searches; transporting prisoners according to established law enforcement guidelines and processes; and performing other related job duties. Positions assigned to this job class could be assigned to assist with other functional areas within the City's Police Department and may be rotated.
Ideal Candidate for Community Services Specialist

Administrative Support

• Receives reports from the public by telephone and in person; writes brief reports, receives money and/or property, issues receipts and maintains appropriate record.
• Responds to questions and concerns from the public, departmental staff and other agencies; provides information and resolves service issues and complaints as appropriate or refers inquiries to appropriate resource.
• Assists in the processing and maintenance of reports, records and other data; operates a variety of state and local automated information systems; performs other office support/data processing functions as assigned.

Vehicle/Traffic Control

• Operates a vehicle to check streets for parking violations and abandoned vehicles; responds to complaints from the public regarding abandoned and/or inoperative vehicles; cites vehicles for violations and coordinates the removal of abandoned and/or illegally parked vehicles.
• Monitors cited timelines and other compliance activities and follows up with appropriate processing.
• Performs traffic control by directing traffic utilizing hand signals, flashlights, flares, traffic cones and/or other barriers; moves, lifts and positions stanchions, barricades and other heavy objects for establishment of temporary traffic routes.

Property Room Support

• Assists in the operation and maintenance of the police evidence rooms; receives, inventories, stores, maintains and releases all types of property and evidence coming into the possession of the Police Department.
• Produces evidence for court, attorneys and investigators upon request and accompanied by appropriate documentation; receives and releases impounded vehicles; provides evidence collection supplies for sworn officers.

Operations Support

• May assist sworn Police Officers in emergency situations; utilizes a variety of law enforcement communications equipment.
• Books arrestees; takes fingerprints and files fingerprint records; conducts prisoner searches; and transports prisoners according to established law enforcement guidelines and processes.

Other Assignments

• As directed, serves as liaison and provides staff assistance to various citizen and community interest groups; may make presentations to community groups.
• Establishes positive working relationships with representatives of community organizations, state and local agencies and associations, City management and staff, and the general public as a liaison with and representative of the city's Police Department.

Education: A high school diploma or the equivalent of a GED.
Experience: One year of progressively responsible experience with the public in the interpretation and application of laws, codes, rules and procedures.
Substitution for Experience: The successful completion of twenty-four (24) semester units of college coursework in criminology, police science or a related field may be substituted for one year of required work experience.
License: Possession of, or ability to obtain, a valid Class C California driver's license and proof of auto liability insurance is required.
Background Requirements: Successful completion of a thorough background investigation, polygraph, medical, and psychological examination.Applications may be submitted online at https://www.governmentjobs.com/careers/pittsburg. The City of Pittsburg utilizes a merit-based selection system. Such a system is competitive and based on broad outreach efforts and equal opportunity for qualified applicants to take part in a process designed to determine the qualifications, fitness and ability of competitors to perform duties of the vacant position. Although, a resume and cover letter provide helpful added detail in reviewing qualifications, the job application may be rejected if the sections are considered to be incomplete. You will be notified of the next steps in the process via email! In the meantime, Let's stay in touch through social media. Follow us on LinkedIn, Instagram and Facebook.
What Happens Next?

• We will review your application and all supplemental materials to select the best qualified applicants to continue in the process. Screening will include a review of qualifications, application appraisal rating of education, training and experience and relevance of background qualifications related to the target job as well as supplemental questions if applicable.
• Applicants selected to move forward in the process may be asked to participate in any combination of the following (at any phase of the selection process): a written examination, job related exercise, physical test or job simulation, phone interview, in-person or video interview(s), and/or web-based testing.
• All offers of employment are conditional and new hires are subject to complete a pre-employment background screening that will consist of reference checks, livescan/fingerprint check and a civil check. Some positions require a medical examination, psychological examination, credit check, polygraph, drug testing, and full background investigation depending on the job characteristics. All new hires are required to show that they are eligible to work in the United States. All of these processes must be successfully completed before employment begins.
• The final phase of the selection process is the probationary period, which in most cases is twelve months.

Reasonable Accommodations:
The City of Pittsburg is an Equal Opportunity Employer (EOE) and provides equal employment opportunities without regard to race, color, ancestry, religion, creed, age, physical or mental disability, sex, gender, sexual orientation, gender identity, gender expression, medical condition, genetic information, marital status, military or veteran status, or any other characteristic protected by federal, state or local laws in its employment actions, decisions, policies and practices.
The City of Pittsburg Human Resources Department will make reasonable efforts in the selection process to accommodate disabled applicants. Individuals with disabilities who would like to request an accommodation in the process must inform the Human Resources Department by the final filing date. Employment Type: Full Time Regular