Student Services Specialist - Berkeley City College

College Information

Berkeley City College
 
Berkeley City College (BCC), one of California's 112 community colleges, is centrally located in downtown Berkeley, only 1-1/2 blocks from the U.C. campus. The college's mission is to contribute to the success of all students and to the well-being of the community by offering the best possible education which promises intellectual growth, social mobility, economic development and an understanding of diverse ideas and peoples. BCC is ranked second in the state in the percentage of students who transfer to U.C. Berkeley. 
 BCC serves students who seek general education, transfer to four-year universities, associate degrees and certificates in liberal arts, the sciences, career/technical areas, or foundational skills. BCC students represent a diverse mix of ethnic, cultural and economic backgrounds. Many are the first in their families to attend college. The college is an active partner in local economic development and employment training endeavors and maintains a strong and unique collaboration with U.C. Berkeley. Berkeley City College's world-class faculty has created a student-centered learning community dedicated to academic excellence and student success. They have won distinction in the sciences, arts, English, humanities, multimedia arts, and the social sciences. 

Position Information

Under direction, performs professional work in the analysis, research, and preparation of reports in a broad range of Student Services areas. Performs related work as required. (This class differs from other program and staff-related classes in its requirement of professional-level skills, knowledge, and abilities relative to assigned areas of responsibility in Student Services. Inparticular, this position differs from the Staff Assistant/Student Services position in the breadth of programs supported and the knowledge required. Positions within this class will only be assigned at the College level.)
This position is funded by a categorically funded program/project. Continuation of the position is contingent upon refunding of the program/project

Any one position may not include all of the duties listed nor do listed examples include all tasks which may be found in positions of this class. To perform this job successfully, an individual must be able to perform each essential duty of the position satisfactorily. Reasonable accommodations may be made toenable individuals with disabilities to perform the essential functions required for the position.
Serves as a technical resource person performing project assignments in support of multiple
Student Services areas.
Coordinates and interfaces with vendors and consultants in order to help ensure successful
execution of events, activities and programs; maintains project-related databases.
Drafts correspondence for signature by the Vice President of Student Services.
Provides support in the development and maintenance of counselor schedules. May assist
students and the Counseling Department by making appointments for counseling using the
available scheduling tools and software.
Updates and/or proposes content enhancements/revisions to assigned Student Services websites,
handouts, brochures, catalogues, handbooks, and documents, as directed.
Responsible for maintenance of complex records. Establishes and maintains file tracking
systems, databases, records, and other documents resources for multiple Student Services areas.
Serves as liaison among Student Services faculty, classified staff, representatives of community
agencies, high schools and colleges, the general public, and the Vice President of Student
Services. Relays messages, answers questions, clarifies information, responds to requests, and
resolves problems, as directed.
Monitors and tracks budget allocations and expenditures inStudent Services areas. Assists with budget preparation,
maintains budget files, and prepares reports and records concerning department/program
budgetary activities for management.
Other Job Functions
Coordinate and organize a wide variety of college related events.
Develops and recommends any modification to improve department performance, efficiency and
effectiveness.
May assist with MIS reporting for Student Services.
Performs a variety of analyses utilizing social science methodologies.
Prepares reports with recommendations for action.
Prepares policy and procedures manuals.
Prepares analyses indicating potential fiscal impact of actions taken.
Solves a variety of problems encountered in the course of performing assigned duties.
Assists in the preparation of the budget for multiple Student Services program areas.
Interfaces with a variety of agencies and organizations in the performance of assigned duties;
serves as a public face for the College.
Performs other related duties as required.

1. Graduation from an accredited college or university and two years of college-level student
services administrative support experience and/or any combination of training and experience
that could likely provide the desired knowledge and abilities.
2. Demonstrated proficiency in the effective use of word processing, spreadsheet, database
management, and presentation software programs (e.g. MS Office Suite programs), Internet and
online administrative systems through personal computers.
3. Ability to independently set up, monitor and track budgets and prepare reports.
4. Ability to organize and work independently.
5. Knowledge and ability to apply proper English usage, grammar, and punctuation.
6. Understanding of, sensitivity to and respect for the diverse academic, socioeconomic, cultural,
disability and ethnic backgrounds of Peralta Colleges' students, faculty, staff and community.

Knowledge of:
o concepts, techniques, procedures, and policies applicable to community college student
services areas
o administrative and office procedures and practices
o research and analytical methods
Ability to:
o evaluate effectiveness of functions and operations
o develop and evaluate alternatives for possible courses of action
o prepare detailed reports and recommendations
o establish and maintain cooperative relationships with others

o communicate effectively, both written and oral

Occasional work performed alone
Constant work around and with people

PHYSICAL REQUIREMENTS
Occasional standing, walking, stooping, kneeling, squatting, and climbing stairs
Occasional lifting and carrying up to 15 lbs.
Occasional pushing and pulling up to 20 lbs.
Occasional twisting of body
Occasional use of manual dexterity
Occasional use of tactile acuity
Occasional use of visual acuity from a distance, with depth, and for color
Frequent work at a rapid pace
Frequent reaching, high, low, and level
Frequent audio acuity at all ranges, including speech
Frequent visual acuity for reading
Constant sitting
Constant use of clear oral communication

Standard Office Equipment.

1. Required documents will include:
Current resume of experience, formal education/training and qualifications.
Copies of supporting credentials, if applicable.
Copies of transcripts from fully accredited colleges or university institutions.

(Copies of diplomas will not substitute for transcripts.) (If hired, it will be required to submit official transcripts from fully accredited college or university.)
Information on transcripts must include degree awarded and confer date. Transcripts without this information and online applications without transcripts will be disqualified. PLEASE DO NOT SUBMIT AN APPLICATION IF YOUR DEGREE WILL NOT BE CONFERRED UNTIL A LATER DATE.
Note: A written evaluation by an official foreign credentials/transcripts evaluation and translation service must be submitted for Foreign Degree(s)(non-U.S. degrees) by the application deadline date.
2. Applications and attachments (resume, cover letter, copies of transcripts, letters of recommendation, etc.) will ONLY be accepted through the online process. WE DO NOT ACCEPT MAILED OR FAXED APPLICATIONS OR ITS ATTACHMENTS.
3. Travel expenses for the interview and selection process will be borne by the candidates.
4. Skype and phone interviews are not permitted.
Appointment to the position is conditional upon the approval of the Chancellor.
CONDITIONS OF EMPLOYMENT
Employees must satisfy all pre-employment requirements to work for the District which include, but are not limited to, the following items:
REQUIRED FOR ALL EMPLOYEES
Tuberculosis Examination: Prior to employment, the successful candidate will be required to submit evidence (either skin test or X-ray report) of being free of tuberculosis within the past sixty (60) days. The TB test is a condition of employment and any expense must be borne by the successful candidate.
Fingerprinting Requirement:
As a condition of employment, all employees working for community colleges in the State of California are required to be fingerprinted within the first ten (10) working days of the date of employment pursuant to Education Code Section 88024. The District Office of Human Resources processes fingerprints electronically. During the employment intake process, new employees will be given information to have their fingerprints taken at another location.
Immigration Requirement: According to the Immigration Reform and Control Act, the Peralta Community College District is required to verify that all new employees are:
1) A citizen or national of the United States;
2) An alien lawfully admitted for permanent residence in the United States; or
3) An alien authorized by the U.S. Citizenship and Immigration Service to work in the United States.

All new employees are required to complete and sign a verification form and provide documentation attesting that he/she is a United States citizen, national, or an alien lawfully authorized to work in the United States.
District Policy: A Social Security Card will be required following selection and prior to completion of the hiring process. The employment process cannot be completed without a copy of the Social Security Card on file in the Office of Human Resources.
MAY BE REQUIRED
Medical Examination: Under state regulations and as a condition of employment, certain positions may require a medical examination prior to employment. Expenses incurred will be borne by the employee.