Community Services Officer (Part-Time)

Salary: $20.24 - $23.27 Hourly
Location : Mankato, MN
Job Type: Part Time
Job Number: 202300075
Department: Public Safety
Division: 1420010 Public Safety Operations
Opening Date: 11/27/2023
Closing Date: 12/18/2023 11:59 PM Central
Description
Grade: SS4 FLSA Status: Non-Exempt
Safety Sensitive Position: Yes
Supervisor Title: Community Resource Coordinator
Minimum Qualifications of Education and Experience:

• Must be enrolled in an Associates or Bachelor's Law Enforcement or Criminal Justice program by employment start date.
• Must possess a valid driver's license and be able to drive in the state of Minnesota.

Nature of Work:
Under direct supervision of the Community Resource Coordinator, the Community Service Officer provides a wide variety of support services to the police and/or fire divisions, including responding to non-criminal and minor criminal calls for service; enforcing parking regulations; responding to housing complaints; conducting routine housing inspections; providing non-firefighting support at fire scenes; delivering vehicles, messages, and parcels within and outside the city; responding to complaints concerning animal problems or violations of animal control ordinances; investigating violations of animal control; and performing other duties as needed.
About Us:
Our employees are committed to working in an environment that fosters the core values of the City of Mankato - positive attitude, accountability, respect, teamwork, and integrity. We care about making a positive difference in the lives of others. Our work is challenging and has purpose. We listen and engage with each other and our community. We are empowered and trusted to make good decisions that align with the public service principles and core values. Our organization is committed to investing and developing each other. We will recognize and celebrate our collective achievements and individual accomplishments.
We take pride in investing in our employees. Our team enjoys a supportive work environment that encourages not only success for the community we serve, but for you as well. Come grow your career with us!
**Interviews are tentatively scheduled for Thursday, January 11, 2024 and Friday, January 12, 2024.**
Duties / Responsibilities
Primary Essential Work Functions:

• Operates vehicles ranging in size from automobiles to fire apparatus.
• Communicates by radio and telephone.
• Enforces parking regulations.
• Investigates housing/property complaints.
• Meets, questions, and takes reports from the public.
• Properly classifies types, enters, and files/scans reports.
• Responds to requests for information from other City employees and the public.
• Delivers paperwork, supplies, and other items to private and public entities inside and outside the city.
• Enters, analyzes, and retrieves data and reports from any or all City supported software.
• Ensures sick/diseased animals are quarantined.
• Performs animal caretaking tasks at the City Farm as directed.
• Notifies veterinarian of problems with animals outside of regularly scheduled visits.
• Responds to complaints concerning animal problems or violations of animal control ordinances, including, but not limited to: animals running at large, bites, property damage or injuries.
• Removes dead, injured, or dangerous animals from streets and residential premises.
• Investigates violations of animal control ordinances and issues warnings or citations as required.
• Appears in court to testify regarding animal control cases.
• Serves various criminal or civil notices or papers related to enforcement of animal control ordinances.
• Captures stray animals and transports them to animal shelter.
• Maintains and operates specialized equipment.
• Prepares, schedules, and delivers training on various topics.
• Provides support services at major public safety incidents.
• Serves as a City of Mankato Reserve Police Officer.
• Prepares, designs, and delivers public education presentations and materials.
• Performs physical demands and work environment requirements for this position.
• Attendance during regularly scheduled work hours.
• Effective and respectful communication and interactions with other employees, supervisors, individuals from other organizations, and citizen customers.
• Performs other related tasks and duties as required.

Communicates With:

• Internally - Police Commanders and Sergeants, Other Police Officers, Community Service Officers, Reserve Officers, Records and Fire Personnel, Public works staff - Streets, Parks, Infrastructure, Central Garage & Engineering
• Externally - General public, businesses, Blue Earth County or other regional Sheriff's Departments, North Mankato, St. Peter, and other local Police Departments in Blue Earth County and MN State Patrol.

Supervision:

• Non-supervisory

Other Work Functions:

• Performs physical and mental demands and work environment requirements for this position.
• Attendance during regularly scheduled work hours and outside regular hours as necessary.
• Effective and respectful communication and interactions with other employees, supervisors, individuals from other organizations, and community customers.
• Performs other related work as assigned or apparent.

Qualifications / Conditions of Employment
Conditions of Employment:

• Must successfully complete a background investigation, physical examination, drug test, and fingerprinting.
• Must maintain enrollment in an Associate's Degree or Bachelor's Degree Law Enforcement or Criminal Justice Program to remain eligible for a Part-Time Community Services Officer position.
• Upon completion of law enforcement or criminal justice degree, community service officers' employment will end six (6) months from degree graduation date.
• Must meet expectations of the work functions and knowledge, skills, and abilities for the position.
• Must comply with organizational and departmental policies.
• Must comply with data practices policies and standards relative to not public data. Any access to not public data should be strictly limited to accessing the data that are necessary to fulfill the employment responsibility. While data are being accessed, incumbent should take reasonable measures to ensure the not public data are not accessed by individuals without a work reason. Once the work reason to access the data is reasonably finished the not public data must be properly stored according to city policy and the Minnesota Statutes.

Hours of Work
Typical working hours for this position are presently Monday through Friday from 1:00-5:00 p.m. or from 5:00-10:00 p.m.; or Weekends Friday - Sunday with a variety of shifts between 10:00am - 3:00am; however, hours may be adjusted to meet departmental needs, including evenings, late night, weekends and holidays.
City of Mankato
2024 BENEFITS OVERVIEW
For a Regular Part-Time Employee
The City of Mankato provides a retirement benefit to regular part-time employees.
Retirement
PERA (Public Employees Retirement Association)
1. Must participate as directed by Minnesota Statutes.
2. Contribution rates vary depending on position.
3. May obtain refund of employee contribution on termination of service.
Employee Sick & Safe Time (ESST)
The City of Mankato provides paid time off from work to eligible part-time employees following the Earned Sick and Safe Time accrual policies for all employees. All employees begin accruing hours on the first day of work. This accrual earning process meets the requirements of Earned Sick and Safe Time leave in accordinace iwht Minn. Stat. §
181.9445-181.9448.
Questions regarding benefit information can be directed to Human Resources at 507-387-8664.
01
The following supplemental information may be used as a scored evaluation of your knowledge, skills and experience. Be certain that the choices you make correspond to the information you have provided in your application. By completing this supplemental questionnaire you are attesting that the information you have provided is true and accurate. Any information provided may be reviewed by the hiring manager. Any misstatements or falsification of information will eliminate you from consideration or may result in dismissal. Do you understand and agree with this statement?

• Yes
• No

02
Which of the following best describes your level of education?

• High School Diploma / GED
• I am currently enrolled in an Associates or Bachelor's Law Enforcement or Criminal Justice program
• Associates / 2 year degree
• Bachelors
• Masters or higher
• None of the above

03
Which of the following best describes the degree that you are currently enrolled in?

• Law Enforcement
• Criminal Justice
• My degree is in an area NOT listed above
• N/A - I am NOT enrolled in a degree program

04
What is your anticipated graduation month/year?
05
Do you currently have a valid Minnesota driver's license or a valid driver's license from another state?

• Yes, I have a valid Minnesota driver's license
• Yes, I have a valid driver's license from another state
• No, I do not currently possess a valid driver's license

06
Which of the following best describes your experience working with the public?

• No experience
• Less than 6 months
• More than 6 months, but less than 1 year
• More than 1 year, but less than 2
• More than 2 years, but less than 3
• More than 3 years, but less than 4
• More than 4 years, but less than 5
• More than 5 years, but less than 6
• More than 6 years, but less than 7
• More than 7 years, but less than 8
• More than 8 years, but less than 9
• More than 9 years, but less than 10
• 10 or more years

07
Which of the following volunteer positions do you have experience working in? (select all that apply)

• VIPS - Volunteers in Police Science
• Police Reserve Officer
• Police Explorer
• N/A - I do not have volunteer experience in any of the above positions

08
Which of the following best describes your experience working with individuals from different cultures and ethnic backgrounds other than your own?

• Limited - I rarely have worked with individuals from different cultures and ethnic backgrounds other than my own
• Moderate - I have occasionally worked with individuals from different cultures and ethnic backgrounds other than my own over the course of a month
• Extensive - I regularly work with individuals from different cultures and ethnic backgrounds other than my own over the course of a month
• N/A - I do not have experience in this area

09
Which of the following best describes your experience working with uncooperative, angry or disgruntled individuals?

• Limited - I rarely have worked with uncooperative, angry or disgruntled individuals
• Moderate - I have occasionally worked with uncooperative, angry or disgruntled individuals over the course of a month
• Extensive - I regularly work with uncooperative, angry or disgruntled individual over the course of a month
• N/A - I do not have experience in this area

10
CONDITIONS OF EMPLOYMENT: If selected as a finalist, are you willing to undergo a background investigation which will include, but not limited to: verification of employment and education records, identification verification, driver's license record, a criminal history, fingerprinting, pre-employment drug testing and physical examination?

• Yes
• No

11
CONDITIONS OF EMPLOYMENT: If selected as a finalist, you acknowledge that a condition of employment is to maintain enrollment in a Criminal Justice or Law Enforcement Program and that upon six months from degree graduation date, you will no longer be eligible for a Community Services Officer position. Please answer YES to acknowledge your understanding of this condition of employment.

• Yes
• No

12
Are you willing to work in a highly stressful environment on a daily basis?

• Yes
• No

13
Are you willing to make critical decisions under considerable pressure and stress?

• Yes
• No

Required Question