Community Relations Director

SUMMARY OF COMMUNITY RELATIONS DIRECTOR POSITION

Progressive Care Center is seeking a creative, detail-oriented and passionate Community Relations Director. We strive to provide care to our residents that exceeds industry standards and we are looking for a Community Relations Director that wants to join that mission!

BENEFITS OF WORKING AT PROGRESSIVE CARE CENTER:

• EMPLOYEE REFERRAL BONUS
• Employee Discount Program
• Competitive Pay
• Shift Differential
• Paid Mentorship and growth opportunities
• Scholarship Programs
• Career Step Program
• Paid Vacation
• Paid Sick Time Off
• Paid Holidays
• Medical Insurance
• Vision Insurance
• Dental Insurance
• PET Insurance
• Health and Dependent Care FSA
• Employee Assistance Program
• Paycheck Advances
• Company paid Basic Life Insurance
• Voluntary benefits including Life, AD&D, STD, Critical Care & Accident Insurance
• 401K Plan

RESPONSIBILITIES:

• The Community Relations Director is accountable for meeting occupancy and revenue goals as a result of the development and implementation of an effective sales and marketing campaign as well as supporting effective customer-focused internal systems (performed in conjunction with the Executive Director).
• Responsible for creating positive and memorable experiences for potential customers and referral sources.
• Conducts in-home visits with prospective residents, makes direct inquiry follow-up calls and initiates follow-up letters.
• Ensures that meaningful tours are provided and coordinates admissions process through completion.
• Participates in the development and implementation of the quarterly business development plan.
• Effectively manages the facility inquiry tracking system on a daily basis, understands customer referral patterns, conversion rates and effectively utilizes data to improve internal sales and develop service improvement initiatives.
• Alerts appropriate building staff of projected move-ins/admissions, move-outs/discharges and unit or room changes through effective communication (daily stand up meetings and other appropriate forums).
• Maintains a working knowledge of federal and state regulations regarding acuity levels and licensure.

GENERAL REQUIREMENTS

• High School Diploma or GED required.
• One year minimum of Long Term Care experience Preferred
• Willingness to enhance professional growth and development through continuing education.

The pay range is $18.00 - $ 23.00

Contact HR at 719-245-1410

If integrity, respect, accountability, teamwork, excellence, and humility are important to you, apply today to join our team! We can’t wait to hear from you!

Progressive Care Center is managed by Frontline Management.