Community Manager

If you are looking for a great employment opportunity, Housing Development Corporation MidAtlantic (HDC) is currently seeking a Full Time Community Manager at Elizabeth Cornish Landing in Bridgeville, DE and Shiloh House Apartments at Hurlock, MD.

HDC MidAtlantic envisions a world where a safe, welcoming, affordable place to call home is open to everyone. We believe home shouldn’t be an impossible dream; it should be an attainable reality. We are resident advocates, trusted developers, property managers, community partners, and collaborators. We are part of the fabric of our towns and cities and have been working with our neighbors since 1971 to create real change and meaningful connections. As champions of the greater good, we are committed to advancing equity, we open the door to opportunities, and we build homes that we can all be proud of.

HDC owns and/or manages over 3,000 apartments, providing housing that is safe and affordable to those with lower incomes, focusing on seniors, families, and individuals living with disabilities. Serving nearly 4,000 residents in 75 communities located in urban, suburban, and rural areas across Pennsylvania, Delaware and Maryland, HDC builds hope and opportunity for all residents to reach their full potential by creating, preserving, and strengthening affordable housing communities.

Essential Duties and Responsibilities:

• Meet with Prospective residents to complete HUD/LITHC or 811 Paperwork to qualifying for housing and complete the processing of the paperwork.
• Conducts and documents Resident Move-In process to ensure new residents safely and effectively move into residence; follows up to ensure satisfaction with arrangements.
• Collects and processes rent payments.
• Uses a property management system (Yardi) to monitor the condition of designated properties, identify needed repairs/maintenance (both regular and emergency), and track issue resolution via work orders. Keeps all customers apprised of repair/maintenance matters.
• Manages properties to effectively meet or exceed the property performance standards.
• Re-certifies annually all residents and completes necessary documentation.
• Issues late notices for non-payment of rents; collaborates with residents to become current in rent payment status; decides and uses eviction process to remove residents for non-payment of rent.
• Recommends eviction of residents to District Manager for matters other than non-payment of rent.
• Prepares for and hosts various property audits/inspections (HUD, REAC); takes necessary actions to resolve any issues identified by audits/inspections.
• Complies with all Fair Housing and regulatory requirements.
• Arrives on scene and serves as property liaison with other agencies for emergency situations (fire, flood, etc.)
• Manages Maintenance Technician and Office Assistant

Skills/Education/Experience:

• High School graduation required; college course/degree completion preferred.
• Previous managerial role and experience (2 years minimum) required.
• Previous property management experience preferred.
• Demonstrated ability to develop positive employee relationships within all locations.
• Must possess excellent oral and written communication skills.
• Competent proficiency in Microsoft Office products such as Word, Excel, and Outlook

Equal Opportunity Employment
We believe in and practice equal opportunity. HDC MidAtlantic is an equal opportunity employer and does not unlawfully discriminate against employees or applicants for employment on the basis of an individual’s race, color, religion, creed, gender identity or expression, sexual orientation, sex, national origin, age, disability, marital status, veteran status or any other status protected by applicable law. This policy applies to all terms, conditions and privileges of employment, including recruitment, hiring, placement, compensation, promotion, discipline and termination.
Commitment to Diversity & Inclusion
HDC MidAtlantic is committed to fostering, cultivating and preserving a culture of diversity and inclusion.
HDC values people above all else: the people we serve and the people we surround ourselves with on the team are our highest priority. The collective sum of the individual differences, life experiences, knowledge, inventiveness, innovation, self-expression, unique capabilities and talent that our employees invest in their work represents a significant part of not only our culture, but our reputation and Organization’s accomplishments as well.
We embrace and encourage our employees’ differences in age, color, disability, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion, sexual orientation, socio-economic status, veteran status, any other status protected by law and other characteristics that make us unique.