Community Director (Houston)

Community Director (Houston)

About JUST:

JUST is a nonprofit financial platform working to create generational wealth by investing in Black and Brown female entrepreneurs across Texas through capital, peer coaching, and community. Our higher purpose is to help people live with less stress and more joy.

Launched in January 2016, JUST developed an innovation on the Nobel Peace Prize-winning approach to microcredit through a female leadership program. We are a Community Development Financial Institutions (CDFI) fund that makes business loans across the state of Texas based on trust, not a credit score.

We are a tech-enabled nonprofit headquartered in Austin with operations in Dallas, Houston, and El Paso and we have plans to expand across Texas. We are motivated to prove the potential of underestimated communities to be their own change agents when given access to the right resources.

We believe in and make decisions around the JUST Core Values:

• Empathy: People First - We begin and end with curiosity.
• Action: A bias toward action - We test, not to be right, but to learn.
• Community: Juntos salimos Adelante - We focus on solutions, remain open, and act with consistency.
• Trust: Believe in potential - We believe trust is earned and a two-way street.
• Perseverance: Keep going - We believe change happens over time.

Learn more:

Position Summary:

JUST has operations in Houston with a growing market and now needs to hire a bilingual Community Director for the region. This position plays a mission-critical role in the advancement of JUST and our community of female entrepreneurs. This person models our values, organizes community, and provides support as needed. We are defined by the entrepreneurial spirit of our community and thus look for team members to embody this attitude.

The Community Director’s number one job is to build trust by being present in the lives of the entrepreneurs we serve and to support our clients to achieve their goals through the JUST program. JUST provides capital and coaching within a supportive community of female entrepreneurs. The role of the Community Leader in each of these three key elements is:

• Community: Everything JUST does centers around creating and reinforcing a supportive community. The JUST program leverages the accountability of small group meetings and the inspiration of large community gatherings. Community Directors support these activities in a variety of ways.
• Coaching: JUST has developed a series of simple frameworks that bring structure to clients’ businesses and finances. The Community Director is a facilitator of these frameworks through various group training modules. We emphasize that our Community Directors do not teach, rather we guide our clients as they make decisions for their situation.
• Capital: Especially within the low-income communities we serve, JUST realizes that money matters and it is not enough alone to change the trajectory of families out of poverty. We offer small loans based on trust designed for people to succeed. The Community Director must communicate effectively to clients our very well defined, trust-based lending process. Ongoing portfolio monitoring and communication with clients to ensure repayment is a daily activity.

The Community Director is part of a local team that is responsible for recruiting, training, and supporting JUST Entrepreneur Trust Agents. The role will also include organizing logistics and coordinating with community partners as needed. This role is not about being a business or financial expert. The role requires a commitment to service and a positive attitude in the face of adversity.

Responsibilities and Expectations:

• Be a role model by, acting as a principled entrepreneur and positive member of the team and treating the clients with respect and professionalism even or especially when not receiving the same treatment.
• Lead all aspects of the female leadership and entrepreneurship program in East Texas, including but not limited to:
• Recruiting potential JUST Entrepreneur Trust Agents (JETAs) by organizing and facilitating community events
• Collaborating with local partners to identify JETAs within their communities
• Conducting JETA trainings in accordance with JUST’s program and with full support from JUST staff
• Providing ongoing support for JETAs using JUST tools that are designed to create aha moments
• Act as the point of contact for the community and reinforce the importance of the JETA
• Acting entrepreneurial to find new, more, and better ways to support the community of JUST entrepreneurs to live with less stress and more joy as the “salir adelante” (progress forward).
• Ensure a high quality of service that retains entrepreneurs as they progress on their journey to generational wealth
• Act as a liaison to resolve all issues that may be related to loan collections and/or entrepreneur group challenges
• Share suggestions, complaints, and opportunities for improvement with the JUST team
• Complete administrative duties as required including expense management, planning, and reporting of activities

Job Requirements:

• Fully Bilingual English and Spanish
• Desire to help the Black and Hispanic community build wealth
• Passionate about creating a just Texas
• Full-time, 40 hours/week with a flexible schedule
• Based in Houston area
• Experience working with African American and Hispanic communities
• Drivers license and ability to travel throughout the Houston area with personal vehicle
• Ability to work with basic mobile and desktop collaboration tools like Google suite
• Comfortable presenting in front of groups of peers
• Possess an entrepreneurial spirit to solve problems and create solutions

Work Environment:

• Independent work that is also highly collaborative
• Based in the Houston area with travel throughout East Texas
• Flexible office hours with visits to entrepreneurs homes and businesses
• Periodic travel to Austin, Texas as part of statewide team gatherings

Compensation and Benefits:

• Base Salary Range: $45,000 to $50,000, with potential for bonus
• Bonuses based on performance
• Health insurance
• Paid time off
• Dental insurance
• Vision insurance
• Flexible schedule
• Tuition reimbursement
• Professional development assistance

Job Type: Full-time

Pay: $45,000.00 - $50,000.00 per year

Benefits:

• Dental insurance
• Flexible schedule
• Health insurance
• Paid time off
• Professional development assistance
• Tuition reimbursement
• Vision insurance

Experience level:

• 4 years

Schedule:

• Monday to Friday

Location:

• Houston, TX (Required)

Work Location: Remote