CWS Values:
Honoring Our Word
- Employ thoughtful and careful consideration when making a commitment.
- Take ownership of your commitment.
- Follow through on promises consistently.
Ethical Dealings are Paramount
- Be open and honest in all situations, especially when it’s difficult to be so.
- Respect confidentiality and protect privacy.
- Put other employees, residents, and investors before yourself.
- Charge fair and appropriate fees to our investors.
A Respect for People
- Use honest, thoughtful, and specific communication.
- Be responsible for how you are heard.
- Be transparent and inclusive.
- Share information timely and consistently.
- Have empathy — search for the truth and be intentionally slow to understand.
Requirement for Profitability and Sustainability
- Promote mindful spending.
- Be efficient.
- Be forward thinking.
- Grow with courage.
- Be team oriented.
A Demand for Excellence with a Sense of Urgency
- Go above and beyond.
- Get after it.
- Hold yourself and each other accountable.
- Inspect what you expect.
- Communicate what matters most.
- Delight the customer.
- Leadership: You will facilitate a high performing team through frequent communication and coaching of diverse skillsets to ensure property success.
- Quality Control: You will provide feedback to the team on their performance, while building sustainable relationships through trust and interactive communication.
- Expense Management: You will review and analyze the property budget to ensure expenses are maintained within guidelines.
- CWS Values: You will embrace our core values and set an example to the team by demonstrating these values on a daily basis.
- Make safety a top priority Ensure that the health, well-being, and safety of our team members, residents, contractors, and yourself is foremost in mind in conducting any and all business activities.
- Lead team members
- Create and monitor property’s operations budget
- Lease the community
- Market the community
- Maintain positive resident relations
- Oversee make-ready process
- Oversee service request process
- Oversee accounts receivable process
- Maintain accounts payable
- Review and approve payroll
- Communicate with customers, residents, investors, vendors, leadership, and CWS team members
- Implement and maintain the CWS Risk Management and Safety Programs
- High school diploma or GED (required)
- 2-4 years of on-site management operations knowledge (required)
- Yardi software experience (preferred)
- Possess a valid driver’s license and current automobile insurance (required)
- Able to adhere to set and variable work schedule, including weekends and emergencies as required
- Able to adhere to company policies, procedures, and practices
- Able to establish and maintain effective working relationships
- Able to maintain a professional and ethical atmosphere
- Possess supervisory/managerial skills
- Knowledge of Microsoft Office and Outlook software
- Able to perform work responsibilities at locations other than “home” property
- Able to travel within major metropolitan areas and may be required to attend company functions in other cities