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SalarySupplemental Information
Vacancies are located in the Office of State Police and may be domiciled within any parish statewide as needed. These positions may be used to fill a probational appointment or job appointment.
This position requires shift work (days, nights, weekends, and holidays). This is a 911 Communications position with the use of a radio to communicate with Troopers and DPS Officers. All radio traffic is typed into the Computer-aided Dispatch Software (CAD) while answering phone calls from the public and other law enforcement agencies requesting assistance.
In addition to the biweekly salary, the newly hired incumbent will receive shift differential pay in the amount of $3.20/hr for hours worked outside of normal business hours (8:00am-4:30pm/Monday-Friday).
The Department of Public Safety and Corrections, Public Safety Services, is a State as a Model Employer (SAME) agency that supports improved employment opportunities for individuals with disabilities. For more information on employment-related resources available for those with disabilities, refer to the Louisiana Employment Resource Guide.
For more information, please contact:
Department of Public Safety
ATTN: Human Resources
P.O. BOX 66614
Baton Rouge, LA 70896
Fax: 225-922-0528
DPSHumanResources@la.gov
Applications without the education and/or work experience sections completed will be considered incomplete and will not be accepted.
Applicants with international degrees must provide an equivalency evaluation and a copy of their transcript at the time of application. The equivalency evaluation and transcript can be attached to the electronic application, mailed, or faxed to (225) 925-3970. Applications submitted without the above documents will not be considered.
RESUMES ARE NOT ACCEPTED IN LIEU OF COMPLETING ALL SECTIONS OF THE EMPLOYMENT APPLICATION.
If you are contacted for an interview, please let us know at that time if you have a disability and need a special accommodation.
All candidates for hire must undergo drug screening and additional background check(s).
This agency participates in the E-Verify system for verification of citizenship and employment authorization.
NOTE: THE SELECTED CANDIDATE MUST TAKE AND PASS A DRUG SCREEN TEST PRIOR TO APPOINTMENT.
Qualifications
College training will substitute for the required experience on the basis of 15 semester hours for six months of experience.
Business or technical school training with less than completion will only be credited in six month increments. Similarly, college training will only be credited in 15 semester hour increments.
NOTE:
Any college hours or degree must be from an accredited college or university.
Job Concepts
FUNCTION OF WORK:
To receive and respond to requests from enforcement officers/agents through telecommunication equipment. Acts as the point of contact with the general public for emergency situations, accidents, complaints, etc.
LEVEL OF WORK:
Experienced.
SUPERVISION RECEIVED:
Direct from a Communications Officer Supervisor or higher-level personnel.
SUPERVISION EXERCISED:
None.
LOCATION OF WORK:
Statewide.
JOB DISTINCTIONS:
Differs from Communications Officer 1 by the presence of experienced-level duties which require increased independence.
Differs from Communications Officer 3 by the absence of advanced-level duties which require complete independence.
Examples of Work
EXAMPLES BELOW ARE A BRIEF SAMPLE OF COMMON DUTIES ASSOCIATED WITH THIS JOB TITLE. NOT ALL POSSIBLE TASKS ARE INCLUDED.
Receive and respond to informational requests by officers/agents.
Receive, analyze, prioritize, and respond to general public complaints and inquiries with increased independence. Alert the nearest officer/agent, dispatch to location, and relay the information.
Search, enter, modify, and delete computerized records for vehicle registrations, driver licenses, other licenses, wanted felons, missing persons, unidentified persons or bodies, stolen property, etc. in the appropriate computer database.
Maintain proper record keeping and update desk log during communications.
