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Job Posting Title:
Communications Officer 1, 2, or 3Position Type:
Department:
Work Location:
Pay Grade:
Job Description:
This position is a non-commissioned law enforcement position in which the incumbent serves as a Communications Officer in the Communications Unit of the LSU Police Department.
Job Duties:
20%- Provides constant contact communication services, and accesses sensitive LE information for the department, other LE agencies, or authorized personnel. Operates/monitors multiple radio, computer, and telecommunications equipment specific to the LSU Police Department. Uses surveillance camera system for LSU PD specific, campus-wide, and satellite locations to assist responding units.
20%- Maintains proficiency as LLTES Operator. Utilizes information from NCIC/LSU PD/ local/ state/ federal agencies. Monitors fire/burglar alarms, the status of field personnel by radio, and dispatching LE personnel to related situations. Conducts confidential inquiries into highly sensitive computerized files. Communications Officer 2: Conducts confidential inquiries into highly sensitive computerized files. Communications Officer 3: Trains subordinates on communications-related training.
20%- Routinely accesses the Radio System, University Mainframe Database, and RMS/CAD. Receives, analyzes, prioritizes, and initiates a response to complaints/incidents requiring immediate attention. Receives information by telephone/teletype/2-way radio, and transmits to appropriate personnel.
20%- Receives/transmits information on motor vehicle accidents/fatalities/ hazardous conditions. Processes driver's license ID, motor vehicle title/registration ID, wanted/missing persons ID, stolen property ID, criminal history info, and wrecker/ambulance services. Assists walk-ins on emergency medical/police situations, complaints, directions, lost/found, report requests, background, and other related matters.
15%- Reports directly to the Communications Unit Sergeant or supervisor of a higher rank. Assigned to the Communications Unit of the LSU Police Department. Serves primarily as a communications radio/ computer dispatcher in contact communication with law enforcement officials, parking and traffic officials, and civilians. Communications Officer 3: Trains lower-level Communications Officers and manages projects as assigned by the supervisor.
5%- Assist with traffic control/direction for sporting events or other large special events on campus.
Minimum Qualifications:
Communications Officer 1
MINIMUM QUALIFICATIONS:
Six months of experience in transmitting and receiving message by radio or clerical work.
SUBSTITUTIONS:
Training in a business or clerical-related curriculum in a business school or technical institute will substitute for the required experience on the basis of six months of training for six months of experience.
College training will substitute for the required experience on the basis of 15 semester hours for six months of experience.
NECESSARY SPECIAL REQUIREMENTS:
All persons appointed to this job will be required by the National Crime Information Center (NCIC) and Louisiana State Police Terminal Operator Certification Program Guidelines to meet the terminal operator certification/re-certification requirement within six months of employment.
An applicant who has been convicted of a felony or who is under indictment on a felony charge will be disqualified until relief from the disabilities imposed by state and federal laws is granted.
NOTE:
Business or technical school training with less than completion will only be credited in six month increments. Similarly, college training will only be credited in 15 semester hour increments.
NOTE:
Any college hours or degree must be from an accredited college or university.
MINIMUM QUALIFICATIONS:
Six months of experience in transmitting and receiving message by radio or clerical work.
SUBSTITUTIONS:
Training in a business or clerical-related curriculum in a business school or technical institute will substitute for the required experience on the basis of six months of training for six months of experience.
College training will substitute for the required experience on the basis of 15 semester hours for six months of experience.
NECESSARY SPECIAL REQUIREMENTS:
All persons appointed to this job will be required by the National Crime Information Center (NCIC) and Louisiana State Police Terminal Operator Certification Program Guidelines to meet the terminal operator certification/re-certification requirement within six months of employment.
An applicant who has been convicted of a felony or who is under indictment on a felony charge will be disqualified until relief from the disabilities imposed by state and federal laws is granted.
NOTE:
Business or technical school training with less than completion will only be credited in six month increments. Similarly, college training will only be credited in 15 semester hour increments.
NOTE:
Any college hours or degree must be from an accredited college or university.
Communications Officer 2:
MINIMUM QUALIFICATIONS:
One year of experience in transmitting and receiving messages by radio or clerical work.
SUBSTITUTIONS:
Training in a business or clerical-related curriculum in a business school or technical institute will substitute for the required experience on the basis of six months of training for six months of experience.
College training will substitute for the required experience on the basis of 15 semester hours for six months of experience.
NECESSARY SPECIAL REQUIREMENTS:
All persons appointed to this job will be required by the National Crime Information Center (NCIC) and Louisiana State Police Terminal Operator Certification Program Guidelines to meet the terminal operator certification/re-certification requirement.
An applicant who has been convicted of a felony or who is under indictment on a felony charge will be disqualified until relief from the disabilities imposed by state and federal laws is granted.
NOTE:
Business or technical school training with less than completion will only be credited in six month increments. Similarly, college training will only be credited in 15 semester hour increments.
NOTE:
Any college hours or degree must be from an accredited college or university.
NOTE:
Business or technical school training with less than completion will only be credited in six month increments. Similarly, college training will only be credited in 15 semester hour increments.
NOTE:
Any college hours or degree must be from an accredited college or university.
Communications Officer 3:
MINIMUM QUALIFICATIONS:
Two years of experience in transmitting and receiving messages by radio or clerical work.
SUBSTITUTIONS:
Training in a business or clerical-related curriculum in a business school or technical institute will substitute for a maximum of one year of the required experience on the basis of six months of training for six months of experience.
College training will substitute for a maximum of one year of the required experience on the basis of 15 semester hours for six months of experience.
NECESSARY SPECIAL REQUIREMENTS:
All persons appointed to this job will be required by the National Crime Information Center (NCIC) and Louisiana Police Terminal Operator Certification Program Guidelines to meet the terminal operator certification/re-certification requirements.
An applicant who has been convicted of a felony or who is under indictment on a felony charge will be disqualified until relief from the disabilities imposed by State and Federal laws is granted.
NOTE:
Business or technical school training with less than completion will only be credited in six month increments. Similarly, college training will only be credited in 15 semester hour increments.
NOTE:
Any college hours or degree must be from an accredited college or university.
Business or technical school training with less than completion will only be credited in six month increments. Similarly, college training will only be credited in 15 semester hour increments.
NOTE:
Any college hours or degree must be from an accredited college or university.
Competencies
Communication Officer 1:
Communicating Effectively: The ability to relay information correctly and appropriately to connect people and ideas.
Displaying Expertise: The ability to exhibit specialized skills or knowledge gained from experience or training
Managing Resources: The ability to ensure resources such as time, money, and people are utilized appropriately to result in maximum business value.
Using Data: The ability to use relevant and valid data to inform a recommendation for action.
Communication Officer 2: Not required
Communication Officer 3: Not required
Louisiana State Civil Service Job Details:
Communications Officer 1:
https://apps01.civilservice.louisiana.gov/onestopjobinfo/DisplayJobSpec.aspx?JobCode=171290
Communications Officer 2:
https://apps01.civilservice.louisiana.gov/onestopjobinfo/DisplayJobSpec.aspx?JobCode=171300
Communications Officer 3:
https://apps01.civilservice.louisiana.gov/onestopjobinfo/DisplayJobSpec.aspx?JobCode=161060
Additional Job Description:
Competencies:
Communicating Effectively - The ability to relay information correctly and appropriately to connect people and ideas, Displaying Expertise - The ability to exhibit specialized skills or knowledge gained from experience or training, Managing Resources - The ability to ensure resources such as time, money, and people are utilized appropriately to result in maximum business value, Using Data - The ability to use relevant and valid data to inform a recommendation for action Special Instructions:
This position is located at LSU- Baton Rouge campus.This position description describes the typical duties/work setting on the job. The actual duties and percentage effort/duty for a position listed on the position description may vary slightly and the incumbent may be required to perform other duties as assigned. Job Distinctions: Communications Officer 1: Entry Level; Communications Officer 2: Experienced; Communications Officer 3: Advanced.
This physical area covered by the department includes the campus with over 250 principle buildings located on more than 200 acres, and additional facilities (South Campus, FETI, Rural Life Museum, Hilltop Arboretum) or campuses located in Baton Rouge. Works shifts designed to best supplement the Uniform Patrol Division in their mission to provide safety to the campus population.
For questions or concerns regarding the status of your application or salary ranges, please contact Sarah Drake at sdrake1@lsu.edu.
A permanent or probationary internal employee who is appointed to another position following certification from an open competitive eligible list is considered a new employee in the new position and shall serve a probationary period of six months.
Posting Date:
Closing Date (Open Until Filled if No Date Specified):
Additional Position Information:
Background Check - An offer of employment is contingent on a satisfactory pre-employment background check.
Benefits - LSU offers outstanding benefits to eligible employees and their dependents including health, life, dental, and vision insurance; flexible spending accounts; retirement options; various leave options; paid holidays; wellness benefits; tuition exemption for qualified positions; training and development opportunities; employee discounts; and more!
Positions approved to work outside the State of Louisiana shall be employed through Louisiana State University’s partner, nextSource Workforce Solutions, for Employer of Record Services including but not limited to employment, benefits, payroll, and tax compliance. Positions employed through Employer of Record Services will be offered benefits and retirement as applicable through their provider and will not be eligible for State of Louisiana benefits and retirement.
Essential Position (Y/N):
LSU is an Equal Opportunity Employer and SAME Agency:
LSU is designated as a
State As a Model Employer (SAME)
agency and provides assistance to persons needing accommodations or with the accessibility of materials. For those seeking such accommodations or assistance related to this search, we encourage you to contact the Office of Human Resource Management (hr@lsu.edu
).HCM Contact Information:
For questions or concerns related to updating your application with attachments (e.g., resumes, RS:17 documents), date of birth, or reactivating applications, please contact the LSU Human Resources Management Office at 225-578-8200 or email
HR@lsu.edu
. For questions or concerns regarding the status of your application or salary ranges, please contact the department using the information provided in the Special Instructions section of this job posting.
