Communications Manager

Position Summary

Develop relationship between Operations and Non-store support, through streamlined communication. Creates, implements, and oversees internal communications and processes to ensure messages are consistent and engaging.

Essential Job Functions

• Develop effective communication strategies and monitor success.
• Define key performance indicators for each communication channel.
• Manage internal communication applications (Microsoft Teams, CK360, Email, Etc.)
• Manage internal communications (memos, newsletters, updates)
• Foster relationship with Operations and Non-Store Teams
• Collaborate cross functionally to produce clear and consistent messages.
• Assist in communication strategies from executive and senior leadership.
• Serve as a liaison for operational related questions.
• Manage customer service to support Operations/Stores for Advertising/Marketing Department
• Involvement in various BU activities and initiatives including Events, Charitable Activities, etc.

Qualifications

• To properly perform the duties of this position as outlined above, it is essential that the individual be able to meet the following physical demands:
  • Proven experience with business communications
  • Excellent communication (oral and written) and presentation skills.
  • Proficient knowledge in Microsoft Suite
  • BS/BA in public relations, communications, or relevant field is preferred.
  • Outstanding organizational, project, and planning abilities
  • Use fax machines, scanners, and copiers.
  • Stand and sit for extended periods. Intermittently bend, stretch, kneel, and squat.
  • Lift up to 30 lbs.
  • Accurately review and enter data, compile spreadsheets, extract and analyze reports.
  • Organize data and maintain workspace if in an office environment.
  • Communicate to and with coworkers, District Managers, Directors, and shared services teammates in a professional manner.

Requirements

Associate or bachelor’s degree in fields related to finance, audit or business management preferred.

A minimum of one year experience in and around retail business functions and responsibilities

Excellent interpersonal skills

Works well independently and in team settings

Possess a solid skillset in all Microsoft Office tools; especially Excel initiating and modifying spreadsheets

Exceptional communication skills to read, listen, understand, and communicate information and ideas in a clear, concise, and understandable manner, both orally and in writing

Ability to process information including gathering, assessing, analyzing, organizing, auditing, and verifying data

Working Conditions

This is an office-based position with may require travel up to 30% of time spent in Circle K stores. Work may occasionally include tight deadlines, long hours, weekends, and rarely holidays. The noise level in the work environment is usually moderate to a normal range. The lighting will include natural light from the outside as well as fluorescent lighting throughout the work areas.

Circle K is an Equal Opportunity Employer.
The Company complies with the Americans with Disabilities Act (the ADA) and all state and local disability laws. Applicants with disabilities may be entitled to reasonable accommodation under the terms of the ADA and certain state or local laws if it does not impose an undue hardship on the Company. Please inform the Company’s Human Resources Representative if you need assistance completing any forms or to otherwise participate in the application process.

THE ABOVE STATEMENTS REFLECT THE GENERAL QUALIFICATIONS / DUTIES AND /OR RESPONSIBILITIES NECESSARY TO IDENTIFY THE JOB AND ARE NOT NECESSARILY INTENDED TO SET FORTH ALL OF THE SPECIFIC REQUIREMENTS OF THE JOB.

NOTE: This Job Description may change periodically as required by business necessity, with or without advance notice to employees

Circle K is an Equal Opportunity Employer.
The Company complies with the Americans with Disabilities Act (the ADA) and all state and local disability laws. Applicants with disabilities may be entitled to a reasonable accommodation under the terms of the ADA and certain state or local laws as long as it does not impose an undue hardship on the Company. Please inform the Company’s Human Resources Representative if you need assistance completing any forms or to otherwise participate in the application process.

Click below to review information about our company's use of the federal E-Verify program to check work eligibility:

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