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Form of workWhen you join Allied Universal® Technology Services, you are joining one of the fastest growing security systems integrators in North America. Build your career within a fast-paced, dynamic, and diverse environment that combines leading-edge technology solutions - electronic access control, video surveillance, alarm monitoring, emergency communications, robotics, drones, and other smart tech innovative solutions - with physical security solutions to safeguard our clients and our communities.
Hiring Immediately!
Not a remote role
Position Overview:
As a Commercial Security Senior Service Technician, you will play a pivotal role in servicing, maintaining, repairing, and troubleshooting access control equipment and IP-based video systems. This includes a comprehensive range of tasks such as working with electrified and non-electrified locks, card readers, IP and analog cameras, intercom systems, and more. The ideal candidate will demonstrate exceptional skill, productivity, and adherence to Allied Universal Technology Services' (AUTS) core values at all times.
Scope of Work:
- Drive to sites using company vehicles to perform service
- Travel to commercial client sites to service, repair, and troubleshoot access control equipment and IP-based video security systems, including electrified and non-electrified locks, card readers, ancillary door devices cameras, head-end video recording devices, wired and wireless systems and intercom systems
- Troubleshoot system installations in a such a manner as to identify issues and apply the most effective and efficient resolution consistent with company installation standards; identify and repair physical security systems as required to ensure operability and compliance with any applicable building code
- Apply all necessary documentation for tracking of service-related issues
- Utilize tools and equipment safely and effectively
- Interpret electrical schematics, CAD drawings, and related documents for low-voltage applications
- Foster positive relationships with internal and external stakeholders
- Provide remote diagnostic support via phone and online channels
- Fulfill additional duties as assigned by leadership
Requirements:
- Valid State Driver's License
- 5+ years of field experience in electronic security systems (access control, video management systems, intrusion detection, and more)
- High School Degree, Vocational School or equivalent required
- Strong troubleshooting skills, mechanical and electronic aptitude
- Available for scheduled “on-call” duties to respond to emergency service calls
- Experience with any or all of the following is preferred: AMAG, Lenel, Genetec, Avigilon, AXIS, Software House, S2, Brivo, Milestone, Exacq, Bosch, Commend, DMP, Open Options, Notifier, Fluidmesh or ONSSI
- Understanding of Windows operating systems and overall IT network topology
- Highly proactive and skilled individual, and at all times maintain performance consistent with Allied Universal Technology Services (AUTS) core values
- Ability to meet deadlines and work in a fast-based environment with minimum direction
- Good communication skills for effective interaction with internal & external customers
- Capable of lifting up to 50lbs and work on ladder heights of up to 16’
- Be able to work independently or as a member of a team
- Good verbal and written communication skills
- Possession of state-specific licensing (i.e. Class D or Alarm Installer, etc.) or ability to hold license once hired
Benefits:
- Competitive Pay
- Company Vehicle and Gas Card
- Medical, dental, vision, basic life, AD&D, and disability insurance
- Enrollment in our company’s 401(k)plan, subject to eligibility requirements
- Eight paid holidays annually, five sick days, and four personal days
- Vacation time offered at an accrual rate of 3.08 hours biweekly. Unused vacation is only paid out where required by law.
Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com
If you have any questions regarding Equal Employment Opportunity, Affirmative Action, Diversity and Inclusion, have difficulty using the online system and require an alternate method to apply, or require an accommodation at any time during the recruitment and/or employment process, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.
