Commercial Renewal Specialist

Imagine what we can INSPIRE with you

Moody’s empowers people to make better decisions and achieve brighter futures. This is what motivates us to bring out the best in our products and our people. Join us. Forward Together.

Moody’s is a developmental culture where we value candidates who are willing to grow. So, if you are excited about this opportunity but don’t meet every single requirement, please apply! You may be a perfect fit for this role or other open roles.

Moody’s is a global integrated risk assessment firm that empowers organizations to make better decisions.

At Moody’s, we’re taking action. We’re hiring diverse talent and providing underrepresented groups with equitable opportunities in their careers. We’re educating, empowering and elevating our people, and creating a workplace where each person can be their true selves, reach their full potential and thrive on every level. Learn more about our DE&I initiatives, employee development programs and view our annual DE&I Report at moodys.com/diversity

The Role / Responsibilities:

This sales role as a relationship manager focuses on managing and growing MA’s business within an assigned territory of existing clients. The role’s primary responsibilities are to manage sales cycles, expand client engagement, and optimise renewals while minimising attrition. The role requires the assessment of client needs, providing clients with guidance and solutions overviews, and effective collaboration with sales colleagues and internal stakeholders.

• Meeting and exceeding annual sales goals and targets.
• Managing a client portfolio, building and maintaining relationships with key individuals across multiple levels, including primary contact, procurement, accounts payable, and legal.
• Driving growth through peer and use-case aligned renewal pricing or expanded scope of services, managing and negotiating all commercial aspects of renewals and upsells, presenting proposals, and executing agreements.
• Identifying additional products and services beneficial to clients, generating and managing upsell opportunities, generating and supporting cross-sell opportunities in collaboration with sales colleagues.
• Collaborating with Domain Sales Specialists, Business Development Representatives, Industry Practice Leads, and Solution Specialists to develop additional upsell and cross-sell use-cases.
• Working closely with Customer Success and other stakeholders to assess overall account health and support client product implementation and adoption.
• Partnering with Sales Operations and Product Management to provide seamless support throughout the client lifecycle.
• Collaborating with Product Management and Product Strategy to promote product quality improvement and the development of new revenue sources.
• Developing and following best practices to ensure successful, on-time execution of renewal processes and contract execution.
• Reviewing and understanding contract terms and conditions to ensure contracts are compliant and fit-for-purpose.
• Maintaining and reporting accurate sales forecasts.
• Identifying and mitigating roadblocks at an early stage.
• Supporting the growth, further development and automation of business processes.
• Minimal travel is required for this role.

Qualifications & Attributes:

• 2+ years’ professional experience in sales, sales operations and/or customer success roles.
• Undergraduate/first-level degree (e.g., Bachelor’s degree) required, preferably with coursework in business, economics, finance, marketing or related fields.
• Ability to work under pressure, prioritise and organise high-velocity competing workflows.
• Ability to present high-level information as well as detailed demonstrations of products & services.
• Ability to work both independently and within a team environment, with focus and high attention to detail.
• Excellent verbal/written communication and presentation skills in English.
• Fluency in an additional European language is beneficial.

For US-based roles only: the anticipated hiring base salary range for this position is  [[$65,000]] to [[$80,000]] , depending on factors such as experience, education, level, skills, and location. This range is based on a full-time position. In addition to base salary, this role may be eligible for a completion bonus. Moody’s also offers insurance and a discounted employee stock purchase plan for limited duration employees.

Moody’s is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, gender, age, religion, national origin, citizen status, marital status, physical or mental disability, military or veteran status, sexual orientation, gender identity, gender expression, genetic information, or any other characteristic protected by law. Moody’s also provides reasonable accommodation to qualified individuals with disabilities or based on a sincerely held religious belief in accordance with applicable laws. If you need to inquire about a reasonable accommodation, or need assistance with completing the application process, please email accommodations@moodys.com. This contact information is for accommodation requests only, and cannot be used to inquire about the status of applications.

For San Francisco positions, qualified applicants with criminal histories will be considered for employment consistent with the requirements of the San Francisco Fair Chance Ordinance.

This position may be considered a promotional opportunity, pursuant to the Colorado Equal Pay for Equal Work Act.

Click here to view our full EEO policy statement. Click here for more information on your EEO rights under the law. Click here to view our Pay Transparency Nondiscrimination statement.
Candidates for Moody's Corporation may be asked to disclose securities holdings pursuant to Moody’s Policy for Securities Trading and the requirements of the position. Employment is contingent upon compliance with the Policy, including remediation of positions in those holdings as necessary.
For more information on the Securities Trading Program, please refer to the STP Quick Reference guide on ComplianceNet

Please note: STP categories are assigned by the hiring teams and are subject to change over the course of an employee’s tenure with Moody’s.