Job Description
Supervisory Responsibilities: The Team Leader will manage five associates handling the Commercial Loan Bookings, Hazzard Insurance tracking and disbursals.
Job Summary: This position will manage a team that is responsible for the following processes:
- Booking all Commercial Loans
- Booking all Swaps
- Booking all Letters of Credit
- Managing Rate Changes
- Tracking Hazard Insurance and Disbursing Premiums
- Producing and Analyzing Reports related to Loans.
Essential Duties and Responsibilities:
Booking Loans:
- Supervise the Booking and documentation of Commercial Loans ensuring accuracy and adherence to regulatory requirements.
- Support team in understanding complex loan packets to interpret how loans should be booked.
- Ensure the team verifies that proper documentation is provided to support the loan approval.
- Collaborate with internal departments to resolve discrepancies or issues related to Commercial Loan booking.
- Stay current on Bank Loan Policy and Commercial Lending Operational Procedures.
Insurance Related to Loans:
- Oversee the insurance requirements for loans.
- Ensure that borrowers maintain adequate insurance coverage as per loan agreements and regulatory guidelines.
- Disburse insurance premiums.
- Work closely with insurance providers and borrowers to address any insurance-related issues.
- Monitor Insurance reports that include policies that are outsourced.
- Monitor Force-Placed Insurance List.
Leadership and Team Development:
- Provide leadership, guidance, and mentorship to team members.
- Lead with a Servant Heart to foster a collaborative and supportive work environment focused on achieving departmental goals and objectives.
- Provide guidance, coaching, and training opportunities to encourage professional growth and development.
- Monitor and evaluate associate performance, providing regular feedback and implementing corrective actions when needed.
Ancillary Tasks:
- Ensure periodic rate changes are completed timely and accurately.
- Monitor and complete needed file maintenance.
- Serve as backup for completing SCRA changes.
- Assist with special projects and initiatives.
Loan Operations Analyst:
- Gather data and produce relevant reporting to meet regulatory needs.
- Design and develop ad hoc reports for the department as needed.
- Analyze data to identify patterns, trends and anomalies and make recommendations.
- Serve as back-up to the Loan Operations Business Analyst
- Assist in project management within the department, serving as the liaison to other departments.
- Analyze existing loan processes to identify inefficiencies, bottlenecks, and opportunities to improve.
- Work with Core provider to get issues resolved or enhancements made that better support Loan Operations.
- Assist in system changes and enhancements that impact Loan Operations.
- Continuously assess processes, reporting methodologies, data management, and analytical techniques to enhance the effectiveness and efficiency of Loan Operations.
- Assist with gathering data for examiners.
Knowledge, Skills, and Abilities:
- Aptitude for advanced quantitative analysis utilizing large amounts of complex data.
- Ability to query data using report software, SAP based knowledge a plus.
- Ability to manipulate data using Excel filters, lookups, and pivot tables.
- Familiarity with data cleaning and validation.
- Aptitude for administration of software systems including advanced trouble shooting.
- Familiarity with Commercial Loan Booking processes.
- Self-starter, motivated, and looking to provide value in all activities.
- Ability to collaborate with a team and independently.
- Ability to learn new information quickly.
- Ability to communicate effectively with others (both written and verbally).
- Ability to maintain confidentiality in all aspects of the job.
- Ability to listen and be able to extract pertinent information.
- Ability to organize and manage projects of many sizes.
- Deadline driven with a high degree of professionalism.
Minimum Qualifications:
- 5+ years’ experience in Loan Operations; loan documentation booking experience preferred.
- Bachelor’s degree in business related field preferred