Collections Specialist

Who We Are:

Vehlo is a high-growth, high-performance environment growing organically and through acquisitions. We are looking for the next superstar to join our team! Our customers are auto repair and collision locations as well as new and used car dealerships. We provide management systems, payment services, communications tools, scheduling modules as well as accounting and finance packages, to help our customers better serve their customers. We are looking for an experienced Collections Specialist who will be responsible for leading collection efforts from customers on credit terms.

Our Collections Specialist position is a hybrid role and reports to the Billing Manager. As a Vehlo Collections Specialist, you will work with stakeholders throughout the organization to resolve outstanding balances and help pre-empt future aging issues.

What You'll Do:

• Effectively communicating with customers regarding updated billing methods and payments
• Partnering with operations and finance teammates from across our multiple companies and locations on variations to contracts and pricing
• Apply payments against open invoices
• Identify prepayments and special billing situations to ensure billings and payments are
• applied correctly to customer accounts
• Maintain a continuous improvement mindset for the collections process – looking for
• proactive ways to work with our Billing Specialists to minimize aged balances

What’s in it for you?

• Make an impact on a successful (growing and profitable!) software company
• Grow your professional toolkit, through constant intellectual stimulation and advancement
• opportunities
• Crush your job – and be recognized and rewarded accordingly

• Minimum of 2 years of experience; operating in a SaaS business preferred
• Experience with Intacct and SalesForce
• QuickBooks and NetSuite experience a plus
• Outstanding documentation skills for tracking and communicating collection efforts
• Exceptional data analysis and a high proficiency in Excel required
• Strong analytical and business skills including the ability to grasp the big picture
• Must work well under pressure, be able to interact in a team environment, be able to adapt
• quickly to change, have a deep attention to detail and strong customer service skills
• Capable of working independently and managing multiple projects at the same time with a
• commitment to timely delivery in a fast-paced team environment for a high growth
• company
• Excellent interpersonal, verbal and written communication skills
• Ability to multi-task in fast-paced environment with a strong attention to detail and the ability to prioritize tasks

Vehlo is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.

This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. Vehlo makes hiring decisions based solely on qualifications, merit, and business needs at the time.