Inside Sales Representative

Based in Knoxville, TN, Hoffmann Quality Tools USA, Inc., is a wholly-owned subsidiary of The Hoffmann Group, Europe's leading system partner for quality tools. The company offers 70,000 quality tools from 500 of the world's leading manufacturers; including GARANT, Hoffmann's own quality brand. Hoffmann product lines include hand tools, cutting tools, workstations and storage options. Hoffmann Group USA, with an international headquarters in Munich, Germany, combines trading competence with leadership in both manufacturing and service. This combination guarantees reliability in supply, quality and productivity in the tooling sector to more than 135,000 customers. The company, with its worldwide partners, serves major companies as well as medium-sized and small companies in more than 50 countries.

See www.hoffmanngroupusa.com for further information.

Hoffmann Group USA is looking for an Inside Sales Representative. This position is responsible for promoting and selling Hoffmann tools while maintaining professional relationships in the industrial tool market. This position requires approximately one week of travel per quarter to customer facilities.

Duties and Responsibilities:

• Develop long-term relationships with current customers and build new customer base in assigned territory through digital avenues
• Identify all requirements of the customers such as technical issues of assigned accounts to assure complete customer satisfaction through all stages of the sales process
• Provide pre-sales technical knowledge product education and after sales support to customer
• Calculating client quotes, negotiating projects, tenders and daily orders to meet the customer's needs
• Gathering and updating customer information such as corporate structure, demand, sales reports, potential and who the decision makers are within the company in the CRM system
• Collaboration with the Inside Sales and Product Management teams on a daily basis
• Adhering to and providing the Hoffmann values and culture to all customers in order to guarantee the stable growth of the company
• Follow-up on open quotes
• Process customer complaints, coordinate returns or credits
• Represent the company during visits to customer facilities
• Calling leads in assigned territory
• Perform any other duties that may be required by the position or as directed by the Inside Sales Manager

Qualifications:

• 2+ years sales experience, preferably in the tooling industry
• Strong presentation and negotiation skills
• Strong communication and written skills
• Technical sales experience preferred
• Proficient in Microsoft Office

Job Type: Full-time

Pay: $55,000.00 - $70,000.00 per year

Benefits:

• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Experience level:

• 2 years

Shift:

• Day shift

Supplemental pay types:

• Commission pay

Weekly day range:

• Monday to Friday

Work setting:

• Hybrid work
• Office

Experience:

• Sales: 2 years (Preferred)

Work Location: Hybrid remote in Knoxville, TN 37922