Collections Specialist

Overview:

We are currently seeking an experienced Collection Specialist to join our team. As a Collection Specialist, your primary responsibility will be to reach out to our customers to collect overdue payments, all while maintaining positive client relationships. We are looking for a reliable, professional individual with excellent communication and negotiation skills, capable of working independently.

Responsibilities:

Monitor customer accounts to identify overdue payments.

Collect and analyze data related to payment and debt history.

Reach out to customers to discuss outstanding debts in a professional manner.

Provide guidance and assistance to clients facing billing and credit problems.

Manage payment and refund operations.

Develop measures to encourage timely payments.

Maintain historical records of account statuses and collection operations.

Generate reports on collection operations and customer account updates.

Requirements:

Profound knowledge of collection techniques and billing procedures.

Comfortable working with targets.

Excellent communication skills, both written and oral.

Stress-resistant and highly productive.

Strong problem-solving and negotiation skills.

Practical experience with Office tools and databases.

If you possess the necessary skills and experience and are looking to join a dynamic team, we invite you to apply for this position. Take the next step in your career and contribute to our company's success by ensuring timely payments and maintaining positive client relationships. Apply now!