Collections Specialist

Role:

•Initiate timely collection activities by phone calls, email, and collection letters.

•Prepare monthly collection report for management.

•Provide copies of invoices upon owner request or other backup documentation needed to get invoice paid.

•Logging every contact attempt and outcome of contact.

•Attend monthly A/R Meetings with management/legal.

•Special projects as assigned by manager.

•3+ years of job-related experience in collections.

•Oil and gas knowledge preferred.

•Ability to identify opportunities to automate systems for collection purposes.

•Experience with utilizing collection tools and technology to better manage the collection process.

•Knowledge of laws related to collections and code of ethics for collection agents.

•Strong customer service skills to handle objections and deal with distressed individuals.

•Strong knowledge of Microsoft Excel.

•Excellent analytical skills, able to research and resolve issues quickly and independently.

•Ability to effectively communicate both in writing and verbally internally and externally.

•Ability to effectively work in an environment with competing demands on resources, time restrictions and priorities.

•High school diploma required.

•Bachelor’s degree in accounting or business is a plus.