Collections Specialist

About Us
Newport Healthcare is a nationwide behavioral healthcare organization dedicated to transforming young lives through evidence-based care. To that end, we have assembled the best teen and young adult mental health treatment staff in the country, and we want you to join us. While our experts guide our clients to sustainable healing, our job is to support our valued staff members, and we do that through offering industry-competitive salaries, career growth and skills expansion, student loan repayment and tuition reimbursement, and a company commitment to diversity, equity, and inclusion, among other advantages. Be part of a team that's dedicated to providing compassionate care based in authentic connection, mutual respect, and unconditional love-and experience the rewards of making a difference in the lives of young people and their families each and every day.
Empowering Lives. Restoring Families.®
Responsibilities
The Collections Specialist is responsible for administrative tasks, the collection of outstanding account receivables, all aspects of collection, analysis, and resolution of billing problems, and reducing accounts receivable delinquency.
Essential Duties:

• Provide customer service regarding collection issues.
• Resolve insurance discrepancies and short payments.
• Utilize knowledge of payor portals, automated clearing houses, explanation of benefits (EOB's), and other tools to successfully complete Accounts Receivable tasks.
• Document in detail problem/action/and follow up with insurance companies until claims are fully adjudicated.
• Responsible for monitoring and maintaining assigned accounts.
• Accountable for reducing delinquency for assigned accounts.
• Initiate and resolve Appeals for many different insurance payers as assigned.

Qualifications

• High School diploma or GED required, college degree is preferred.
• Three (3) - five (5) years' high volume collections experience.
• Accounts Receivable knowledge/experience preferred.

Newport Healthcare is an Equal Opportunity Employer.
Newport Healthcare provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, genetic information, or any other characteristic protected by federal, state, or local laws.
Newport Healthcare is committed to ensuring equal employment opportunity, including providing reasonable accommodations to individuals with a disability. Applicants with a physical or mental disability who require a reasonable accommodation for any part of the application or hiring process please email accommodations@newportacademy.com for assistance.
For more information on Equal Opportunity, please click here Equal Employment Opportunity Posters