Collections Representative

Job Type
Full-time
Description
We are HALO! We build brand engagement for our over 60,000 clients globally and lead our $25B industry through the dedication of over 2,000 team members across the United States.
HALO is looking for a Collections Representative to join our high-growth company. As a global leader in branded merchandise, uniform programs, and recognition and incentive solutions, HALO combines unparalleled creativity, targeted strategic insights, the diversity of our talent, and flawless execution to unleash the energy and spark the magic that create unforgettable moments, energizing and amplifying brands to capture-and hold-the attention of the people who matter most to our client's success.
As part of an effort in bringing teams and individuals together in a collaborative environment, we require employees that reside within a 30-mile radius of the Sterling, IL or Oakbrook, IL offices to work from these locations anywhere from 1-3x a week.
You will focus on the following daily responsibilities:

• Collect on assigned invoices and reconcile customer accounts
• Extensive telephone/e-mail contact with customers regarding past-due invoices
• Determine write-offs (month end and small amount)
• Make recommendations to Supervisor for collection of past due accounts
• Correspond with assigned Sales team members (Account Executives)
• Work with HALO customers and their Sales team member (Account Executive) on monthly statement review
• Email reprinted and adjusted invoices as needed
• Enter notes in system on all invoices where appropriate
• Provide backup to other Collections Representatives and Client Forms as needed
• Research returned mail and bank correspondence (i.e., short- & over-payments)

Requirements

• 1+ years of Collections, Accounts Receivable or Accounts Payable experience
• High school diploma or equivalent required
• Proficiency in most Microsoft Excel and Outlook
• Deadline-oriented, organized, good time management, and detail oriented
• Effective oral/written communication skills
• Problem solving skills are important daily tasks
• Flexible, team player and able to partner with all levels of management
• Available to work overtime when required

Preferred Qualifications

• Associates degree preferred

More about HALO
At HALO, we unleash the energy of our client's brands and amplify their stories to capture the attention of those who matter most. For that reason, more than 60,000 small- and mid-sized businesses work with HALO and have made us the global leader of the branded merchandise industry.

• Career Advancement: At HALO, we love promoting from within. Internal promotions have been the key to our exponential growth in the last few years. With so many industry leaders at HALO, you'll have the opportunity to accelerate your career by learning from their experience, insights, and skills and gain access to HALO's influential global network, leadership experiences, and diverse thinking.
• Culture: We love working here and know that you will too. You can expect a positive culture of ingenuity, inclusion, and relentless determination. We push the limits of possibilities and imagination by staying curious, humble, and provocative in order to break through yesterday's limit. Diversity is the source of our creativity and we thrive when each of us contributes to an inclusive culture of respect, dignity, and equity mindset in everything we do. We keep our promise for excellence with an unrelenting commitment to achieving results and supporting one another to stay accountable, transparent, and dependable.
• Recognition: You're going to succeed here, and you can count on us to celebrate your wins. Colleagues across the company will join in recognizing your big milestones and nominate you for awards. Over time, you'll earn so much recognition that you can convert into gift cards, trips, concerts, and merchandise at your favorite brands.
• Flexibility: Most roles offer hybrid work. In addition, we pride ourselves on flexible schedules that help you find a balance between professional and personal demands. We believe that supporting our customers is the priority and trust that you and your manager will find a schedule to achieve that priority.
• Stay well at HALO: At HALO, we have benefits that support all parts of your life and to find a work-life balance custom to you. We offer nationwide coverage for Medical, Dental, Vision, Life and Disability insurance, and additional Voluntary Benefits. Prepare your financial future with our 401K Retirement Savings Plan, Health Savings Accounts (HSA), and Flexible Spending Accounts (FSA).

HALO is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We insist on an environment of mutual respect where equal employment opportunities are available to all applicants without regard to race, color, religion, sex, pregnancy (including childbirth, lactation and related medical conditions), national origin, age, physical and mental disability, marital status, sexual orientation, gender identity, gender expression, genetic information (including characteristics and testing), military and veteran status, and any other characteristic protected by applicable law. Inclusion is a core value at HALO and we seek to recruit, develop and retain the most talented people.
HALO participates in E-Verify. Please see the following notices in English and Spanish for important information: E-Verify Participation and Right to Work .
HALO is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need reasonable accommodation because of a disability for any part of the employment process - including the online application and/or overall selection process - you may email us at hr@halo.com. Please do not use this as an alternative method for general inquiries or status on applications as you will not receive a response. Reasonable requests will be reviewed and responded to on a case-by-case basis.