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We're searching for a driven and results-oriented Collections Manager to lead our high-volume team. If you thrive in dynamic environments and possess the strategic vision to optimize operations and motivate individuals, then join us in shaping the future of our collections department.
As Collections Manager, you'll:
Command the battlefield: Oversee all aspects of the collections team, driving adherence to policy, compliance, and ethical guidelines.
Strategize for victory: Collaborate with leadership to develop and implement effective collection strategies, maximizing recovery rates and minimizing delinquencies.
Coach and champion: Cultivate a positive and productive team environment, providing ongoing coaching, development, and performance feedback to your team members.
Metrics matter: Analyze key performance indicators (KPIs) and identify opportunities for improvement, implementing data-driven solutions to boost team efficiency and results.
Technology maestro: Ensure optimal utilization of our collections software and communication tools, fostering a tech-savvy and adaptable team.
Build bridges, not walls: Collaborate effectively with other departments, fostering a seamless and supportive collection process.
You're the ideal candidate if you have:
5+ years of experience in collections management or a related field.
Proven track record of success in improving recovery rates and reducing delinquencies.
Strong leadership and motivational skills, inspiring and empowering your team to achieve goals.
Exceptional analytical and problem-solving abilities, identifying and implementing solutions to complex challenges.
Proficiency in collection software and relevant technology.
Excellent communication and interpersonal skills, fostering positive relationships with colleagues and clients.
Bachelor's degree in business, finance, or a related field (preferred).
#2273
AppleOne is proud to be an Equal Opportunity Employer. We believe in people, and we are committed to working with people of all backgrounds and connecting them with clients and companies who share our goals of diversity and inclusiveness. All qualified applicants will receive consideration for employment without regard to race, religion, ancestry, color, national origin, age, gender identity or expression, genetic information, marital status, medical condition, disability, protected veteran status, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable federal, state, or local laws.
The Know Your Rights poster is available here:
https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12.pdf
The pay transparency policy is available here:
https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf
For temporary assignments lasting 13 weeks or longer, the Company is pleased to offer major medical, dental, vision, 401k and any statutory sick pay where required.
We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please contact your staffing representative who will reach out to our HR team.
AppleOne participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program.
https://e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Participation_Poster_ES.pdf
Company DescriptionAs Collections Manager, you'll:
Command the battlefield: Oversee all aspects of the collections team, driving adherence to policy, compliance, and ethical guidelines.
Strategize for victory: Collaborate with leadership to develop and implement effective collection strategies, maximizing recovery rates and minimizing delinquencies.
Coach and champion: Cultivate a positive and productive team environment, providing ongoing coaching, development, and performance feedback to your team members.
Metrics matter: Analyze key performance indicators (KPIs) and identify opportunities for improvement, implementing data-driven solutions to boost team efficiency and results.
Technology maestro: Ensure optimal utilization of our collections software and communication tools, fostering a tech-savvy and adaptable team.
Build bridges, not walls: Collaborate effectively with other departments, fostering a seamless and supportive collection process.
You're the ideal candidate if you have:
5+ years of experience in collections management or a related field.
Proven track record of success in improving recovery rates and reducing delinquencies.
Strong leadership and motivational skills, inspiring and empowering your team to achieve goals.
Exceptional analytical and problem-solving abilities, identifying and implementing solutions to complex challenges.
Proficiency in collection software and relevant technology.
Excellent communication and interpersonal skills, fostering positive relationships with colleagues and clients.
Bachelor's degree in business, finance, or a related field (preferred).
#2273
AppleOne is proud to be an Equal Opportunity Employer. We believe in people, and we are committed to working with people of all backgrounds and connecting them with clients and companies who share our goals of diversity and inclusiveness. All qualified applicants will receive consideration for employment without regard to race, religion, ancestry, color, national origin, age, gender identity or expression, genetic information, marital status, medical condition, disability, protected veteran status, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable federal, state, or local laws.
The Know Your Rights poster is available here:
https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12.pdf
The pay transparency policy is available here:
https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf
For temporary assignments lasting 13 weeks or longer, the Company is pleased to offer major medical, dental, vision, 401k and any statutory sick pay where required.
We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please contact your staffing representative who will reach out to our HR team.
AppleOne participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program.
https://e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Participation_Poster_ES.pdf
Founder and CEO, Janice Bryant Howroyd, is a North Carolina native who left her hometown in 1976 armed with $1500. Since then, she has dedicated her efforts to building an organization that is committed to keeping the humanity in Human Resources and Strategic, Inclusive Procurement.
Mrs. Howroyd’s commitment to excellence has grown ActOne Group to 33 countries, with over 17,000 clients and more than 2,800 employees. The largest woman-minority-owned workforce management company founded in the US, ActOne Group professionals bring expertise in delivering corporate HR initiatives to local and global markets.
Mrs. Howroyd was selected by former President Barack Obama to serve as a White House appointee and continues to serve under the current administration as an Ambassador of Energy. Mrs. Howroyd gives generously through funding and advocacy for STEM education, particularly for women and minorities.
Mrs. Howroyd leads her teams to build business success based on the ability to connect great companies with outstanding talent. Her passion for education, mentorship, and self-empowerment initiatives have earned her many professional and philanthropic recognitions. She is a sought–after speaker and media subject matter expert in her fields. Her book, The Art of Work: How to Make Work, Work for You, is available on Amazon.com.
Mrs. Howroyd’s commitment to excellence has grown ActOne Group to 33 countries, with over 17,000 clients and more than 2,800 employees. The largest woman-minority-owned workforce management company founded in the US, ActOne Group professionals bring expertise in delivering corporate HR initiatives to local and global markets.
Mrs. Howroyd was selected by former President Barack Obama to serve as a White House appointee and continues to serve under the current administration as an Ambassador of Energy. Mrs. Howroyd gives generously through funding and advocacy for STEM education, particularly for women and minorities.
Mrs. Howroyd leads her teams to build business success based on the ability to connect great companies with outstanding talent. Her passion for education, mentorship, and self-empowerment initiatives have earned her many professional and philanthropic recognitions. She is a sought–after speaker and media subject matter expert in her fields. Her book, The Art of Work: How to Make Work, Work for You, is available on Amazon.com.
