Collections Clerk (Temp)

OVERVIEW:

USA Industries, LLC (USAI) is an ISO 9001:2015 certified, American manufacturer incorporated in 1982. USA Industries specializes in the rental and sale of Piping Isolation & Testing Products, Flow Measurement Products, Heat Exchanger Tools, and Tube Plugs. The company boasts an established product line, multiple patents, in-house engineering/design, and unrivaled customer service. Through innovation and professionalism, USA Industries has differentiated itself as a leading supplier of manufactured goods to the refining, chemical processing, and power markets.

We have deeply committed values to our Customers and Employees, as we consider them all part of the USA Industries’ Family. Self-starters who embrace the company’s core values of USAI will find stability, opportunity, and fulfillment at a continuously growing company. When you join USA Industries Inc., you will have at your disposal the advice and guidance of a team of seasoned professionals from within the industry. You will grow professionally as you gain valuable knowledge and experience through individual and team contributions.

JOB SUMMARY:

Are you looking for a temporary position that offers a unique opportunity to contribute to a dynamic manufacturing environment? USA Industries is seeking a motivated individual to join us as a Collections Clerk on a temporary basis. This position reports to the Accounting Manager.

As a Collections Clerk, you will play a crucial role in our finance department, supporting the efficient management of accounts receivable and ensuring timely collection of outstanding payments. This position requires attention to detail, strong organizational skills, and effective communication abilities.

JOB DUTIES AND RESPONSIBILITES:

• Ensure the prompt collection of outstanding payments owed to the corporation for assigned accounts, working closely with the AR Generalist or Accounting Manager.
• Conduct thorough investigations into delinquent accounts, proactively reaching out to customers to expedite payment processes.
• Consistently follow up to track anticipated customer payment dates, obtaining management approval when necessary. Evaluate and adjust payment plans based on the examination of customer payment history, credit lines, and other relevant factors.
• Maintain detailed and organized notes on customer accounts in Epicor to enhance record-keeping and streamline communication within the team.
• Collaborate with the AR Generalist to assess the necessity for customer refunds, write-offs, and adjustments while reviewing past-due accounts.
• Conduct research on unapplied cash receipts and provide comprehensive reports to the AR Generalist, suggesting appropriate actions such as fund application or issuing customer refunds.
• Communicate promptly with the AR Generalist about any challenges faced in contacting customers or difficulties encountered in the collection of funds, ensuring a proactive approach to problem resolution.

QUALIFICATIONS:

• High School diploma is a minimum requirement; however, an associate degree is preferred.
• Proven organizational skills and self-motivation are essential for success in this role.
• Possesses effective interpersonal skills and the ability to communicate clearly and concisely, fostering a collaborative work environment.
• Excellent communication skills, both verbal and written.
• Thrives in a dynamic, fast-paced work environment with the capability to manage multiple priorities simultaneously.
• Demonstrates adeptness in prioritizing tasks to meet deadlines efficiently.
• Must possess the ability to work independently.
• Displays a proactive attitude towards continuous learning and professional development, embracing training opportunities and challenging assignments to enhance overall skills.
• Demonstrated proficiency with Outlook, Word, and Excel.
• Reputation for discretion, integrity, honesty, and ability to manage confidential information.

Familiarity with Docstar, Ariba, and Epicor is advantageous and preferred, showcasing a proficiency in relevant tools and technologies