Collections Associate

Action Development Corp. d/b/a Aaron’s Sales and Lease is hiring for a Collections Associate! Come see why the difference is personal at Aaron’s, connect with us today!

Job Duties

Collect Revenues and Protect Company Assets

- Act as a customer counselor by discussing benefits of timely lease agreement renewal payments

- Contact customers directly who have not paid their Lease agreement(s)

Customer Care

- Contact customers over the phone and through field visits

- Maintain and update customer database

- Assist with merchandise returns and customer deliveries as needed

Additional Duties

- Clean and certify returned merchandise in the Quality Assurance Center

- Assist in the Field where necessary

Position Requirements

Good communication and interpersonal relationship skills

Position routinely requires lifting, loading, and “dollying” heavy merchandise

Strong telephone etiquette

Good organizational skills

Maintain professional appearance

Good driving skills with the ability to legally drive the Company Truck

All Collections Associates must have a satisfactory MVR (driving record) and a valid Driver’s license. All Collections Associates must pass a criminal background investigation before beginning employment.

Job Type: Full-time

Pay: From $15.00 per hour

Expected hours: 36 per week

Benefits:

• 401(k) matching
• AD&D insurance
• Dental insurance
• Disability insurance
• Health insurance
• Health savings account
• Life insurance
• Paid sick time
• Paid time off
• Vision insurance

Work setting:

• Office

License/Certification:

• Driver's License (Required)

Ability to Relocate:

• Danville, IL 61832: Relocate before starting work (Required)

Work Location: In person