Coffee Program Manager

As an award-winning, chef-owned restaurant, Plates Neighborhood Kitchen has been a centerpiece of Raleigh's Glenwood South neighborhood for over a decade.

Our cuisine is globally influenced and locally produced, our wine list and bar menu are thoughtfully curated, and our coffee is roasted by some of the best local roasters in North Carolina.

We are seeking an experienced and career-oriented barista to take our Coffee Program to the next level.

In our kitchen, we make high-quality food from scratch. We make our own charcuterie, jellies, stocks, soups, sauces, pasta, pastries, ice cream, and more. We butcher meats, poultry, and fish regularly. We try new things, change the menu weekly, and always work with the best tools and ingredients we can afford. We are relaxed but serious about our food. And most importantly, we are always striving to learn more and get better.

At our bar, in the dining room, and on the patio, Plates is a relaxing, comfortable, and fun place to eat and drink. Our hosts, servers, and bartenders work as a team to make us a place that guests can't wait to return to. And our Coffee Program is no different.

The right candidate for this position is someone who has the passion, skill, and knowledge to expand an already amazing specialty Coffee Program.

Barista Job Responsibilities:

• Welcome guests and provide friendly service and impeccable hospitality.
• Prepare specialty coffee drinks to the highest possible standard of quality.
• Work with our chef and kitchen staff to make all syrups, flavorings, and signature drink components in-house from scratch.
• Generate revenue by attracting new customers; creating new and exciting menu items; and building lasting relationships with customers.
• Oversee sourcing, ordering, and inventory management for roasted coffee, milk products, paper goods, and other stock items.
• Keep equipment operating by following operating instructions; proper cleaning of equipment; troubleshooting breakdowns; performing preventive maintenance; and calling for repairs when necessary.
• Maintain a safe and healthy work environment by following organization standard operating procedures and sanitation regulations.
• Stay up-to-date with current specialty coffee industry trends and best practices; seek out continuing professional education opportunities; read coffee, retail trade, and food service publications; maintain personal networks.
• Enhance our coffee shop's reputation by taking leadership and initiative in new ventures that add value to the Coffee Program.

Barista Qualifications / Skills:

• Experience in a high-quality, specialty-focused coffee shop or other coffee business
• Demonstrate ability to make high-quality espresso drinks at high volume on a semi-automatic espresso machine
• Knowledge of espresso and brewed coffee techniques and steps of service
• Strong verbal communication and genuine hospitality mindset
• Desire to work as a team with other baristas, servers, and kitchen staff; and ability to follow directions from management
• Demonstrate knowledge of food safety and sanitation
• Maintain an organized and clean working station

This is a great opportunity to help grow an already amazing Coffee Program while being well rewarded for your efforts. And we will work hard to make sure you enjoy yourself along the way.

Job Type: Full-time

Pay: $24.00 - $28.00 per hour

Expected hours: 36 per week

Benefits:

• Employee discount
• Flexible schedule
• Paid training

Restaurant type:

• Coffee shop

Shift:

• Day shift
• Morning shift

Weekly day range:

• Every weekend
• Monday to Friday

Experience:

• Barista experience: 1 year (Preferred)

Shift availability:

• Day Shift (Preferred)

Work Location: In person