Co-Working Community Manager

Our client is a Dallas-based leader in the office co-working space, providing upscale office and workplace solutions to small businesses, entrepreneurs, and companies of all sizes. The company is growing and has an exciting opportunity for an on-site Building Manager to join their team in Plano.

As the building manager, you will greet all members and visitors, lease office suites to new prospects, and make sure all members have a remarkable experience.

The ideal candidate is a "people person" who is willing to be the friendly face of our building to members and prospects, with prior experience in hospitality, multifamily, or office leasing. The manager will meet bi-weekly with the entire Leadership team to get on the same page with the team and solve issues collaboratively. This role primarily requires a 9-5 job commitment with little to no weekend work.

Position Goals:

• Keep your designated home location 95% leased and ensure your property is always tour-ready.
• Deliver remarkable member experience as evidenced by industry-leading NPS scores.

Responsibilities:

• Member engagement- facilitating connections between members.
• Management of member life cycle (leads>to tour>to new member>to move out) through the utilization of HubSpot for managing all leads/contacts activity.
• Tour conversion documented via Deals in HubSpot.
• Member form management - leases, vacate notices, and move-out forms to ensure seamless member experience.
• Move Out Management: booking and managing the refresh process, making space available in a timely manner.
• Networking inside & outside of your location
• Accurate and on-time weekly Availability Reporting and Monthly Rent Roll reporting.
• Managing monthly invoicing, managing collections as per SOP & following Lock Out per SOP
• Meet bi-weekly with the entire Leadership team to get on the same page with the team and solve issues collaboratively.

Requirements:

• Hospitality, Sales, retail, or commercial real estate property management experience.
• Working knowledge of Word, Outlook, Excel,
• Able and willing to travel between all locations during the training period
• Bachelor's degree or equivalent experience

Job Type: Full-time

Pay: $65,000.00 - $85,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Experience level:

• 3 years

Schedule:

• 8 hour shift
• Monday to Friday

Ability to Relocate:

• Plano, TX 75093: Relocate before starting work (Required)

Work Location: In person