This role is responsible for assisting the physician and nursing personnel with direct patient care, scheduling tests, enter orders, document lab results, schedule procedures, refill medications, patient calls, referrals, injections, scanning records, faxing, assist with authorizations, patient education, assist with outreach clinics and preparing for clinic. Perform other tasks as assigned and required, both administrative and clinical.
$5000 SIGN ON BONUS FOR EXTERNAL NEW HIRES
Why UnityPoint Health?
- Culture – At UnityPoint Health, you Come for a fulfilling career and experience a culture guided by uncompromising values and unwavering belief in doing what's right for the people we serve.
- Benefits – Our competitive Total Rewards program offers benefits options like 401K match, paid time off and education assistance that align with your needs and priorities, no matter what life stage you’re in.
- Diversity, Equity and Inclusion Commitment – We’re committed to ensuring you have a voice that is heard regardless of role, race, gender, religion, or sexual orientation.
- Development – We believe equipping you with support and development opportunities is an essential part of delivering a remarkable employment experience.
- Community Involvement – Be an essential part of our core purpose—to improve the health of the people and communities we serve.
Responsibilities:
- Answers questions and provides teaching to patients and family members.
- Documents appropriate information in the patient’s chart. Complete patient forms and file medical records/correspondence.
- Schedule referrals for patients with specialists or outpatient services as requested by the provider. Complete appropriate forms or requisitions needed for referrals or lab testing, including appropriate CPT/ICD10 coding.
- Travel to outreach clinics with providers as assigned.
- Assist in telemedicine clinics in office as assigned.
- Assist provider with patient examination, procedures and emergencies.
- Order diagnostic tests and laboratory/ Endoscopic procedures. Monitor results and document in Epic.
- Assist with patient prescription refills as requested.
- Prepare and assist provider during clinic with patient examination, specimen collection, minor surgical procedures and treatment of the patients, including administration of medication under direct supervision of the provider.
- Maintain inventory for clinical supplies.
- Instruct patients with special instructions given by the provider. Provide patient education as directed.
- Perform functions other than described due to extenuating circumstances.
- Continues professional development and involvement in professional activities that enhance nursing practice by sharing knowledge through networking and research.
- Demonstrates the UnityPoint Health Values and Standards of Behaviors as well as adheres to policies and procedures and safety guidelines.
- Demonstrates ability to meet business needs of department with regular, reliable attendance.
- Employee maintains current licenses and/or certifications required for the position.
- Practices and reflects knowledge of HIPAA, JCAHO, DNV, OSHA, CMS and other federal/state regulatory agencies guiding healthcare.
- Completes all annual education and competency requirements within the designated time frame.
- Is knowledgeable of hospital and department compliance requirements for federally funded healthcare programs (e.g. Medicare and Medicaid) regarding fraud, waste and abuse. Brings any questions or concerns regarding compliance to the immediate attention of hospital administrative staff. Takes appropriate action on concerns reported by department staff related to compliance.
- This position may be assigned a specific mission to address in an emergency situation to assist in disaster response and recovery as part of the UPHDM Hospital Emergency Incident Command System. Situations of a critical nature may require an individual to perform multiple tasks until additional support can be obtained.
- Demonstrates initiative to improve quality and customer service by striving to exceed expectations.