Cloud Engineer

The Information Technology Department of Arnold & Porter has a Cloud Engineer opening. This position may work 100% virtual/remote in a firm approved U.S. state. The Cloud Engineer is responsible for partnering and working with IT engineering teams in the review and implementation of the firm’s infrastructure and transition to hybrid cloud technology that includes compute, storage platforms, and data center collocation sites globally. Additionally, the Cloud Engineer identifies and provides systems implementation requirements for network engineering and security engineering as applicable to the firm’s core systems platforms to ensure that the design and implementation meets the needs of the firm in the areas of stability, functionality, and availability, as well as adhering to the firm’s ISO 27001 audit requirements. The Cloud Engineer reports to the Manager of Infrastructure Services.
Responsibilities include but are not limited to:

• Defining the implementation for hybrid cloud to include the compute, storage infrastructure, and integration with the firm’s global data center collocation sites.
• Reviewing existing systems to identify improvements for adequate capacity, scalability, and security that effectively meet the needs of the firm.
• Assisting with implementing and improving policies and procedures to ensure maximum availability of the firm’s IT infrastructure throughout all of the firm’s offices.
• Recommending alternative technologies or improvements to enhance information systems to support organizational goals based on the Engineer’s knowledge of IT and analysis of the systems’ needs.
• Reviewing detailed plans for the integration of cloud services for new systems architecture into existing platforms and integration with future infrastructure.
• Ensuring stability of the system by identifying best practices and lessons learned after a new system has been integrated.
• Ensuring infrastructure is in compliance of IT policies and procedures including change control management policies, systems maintenance procedural policies, disaster recovery plans, business continuity procedural policies, and system documentation policies.
• Working with the Information Security and Compliance teams as necessary for ensuring compliance to ISO 27001 and other audit requirements as requested by the firm’s IT Information Security and Compliance team.
• Collaborating with the Applications Manager, Network Engineering Manager, and Security Operations Manager to implement a global architecture and roadmap to enhance the reliability, security, and performance of the firm’s infrastructure systems and applications.
• Coordinating with other Directors, Managers, and engineers to ensure that projects are completed efficiently.
• Documenting and keeping current administrative procedures, security procedures, maintenance procedures, and original system design manuals, as well as updated system design manuals for all systems.
• Overseeing the implementation of new hybrid cloud infrastructure services and changes to existing on-premises infrastructure services, ensuring that commitments are properly planned, staffed, monitored, and reported.
• Staying current on all technology advancements in respect to their applications within the firm by working closely with key vendors to support IT infrastructure, address escalated issues, and remain updated with existing and new technologies.

Qualifications:

• Bachelor’s degree in information technology or related field is required, or equivalent experience.
• Minimum of five (5) years of experience in the implementation of IT infrastructure systems, specifically compute, storage and data centers.
• Previous experience in legal information technology preferred (not required).
• Must possess a demonstrable knowledge of enterprise systems, network, security, and software administration and engineering within a hybrid cloud environment.
• Experience with supporting a multi-office, large global enterprise in a multi-time zone environment.
• Knowledge of Microsoft Azure cloud services and hybrid cloud architecture.
• Strong support, troubleshooting, and problem resolution capabilities.
• Strong analytical, creative problem solving and process improvement skills.
• Ability to handle highly complex troubleshooting tasks across all layers of the infrastructure stack.
• Prior experience working with application development, security, risk, compliance and business teams.
• Excellent communication skills including the ability to translate complex technical requirements/solutions to all executive and management levels.
• Experience with VMware Infrastructure, vSphere, ESXi, NSX, and Virtual Center Site Recovery Manager.
• Subject Matter Expert (SME) in core infrastructure working with enterprise levels of Compute, Storage, Networking, Virtualization, Active Directory services.
• Knowledge of Identity Access Management (IAM) concepts and platforms.
• Experience working with applications, network and security platforms and their impact to systems infrastructure.
• Experience with storage systems such as Pure FlashArray, Pure FlashBlade, Nasuni.
• Experience with Cisco products, UCS, MDS, routing and switching technologies.
• Experience working with Microsoft Server operating systems and Active Directory.
• Experience with Veeam Backup applications, as well as other Data Protection products.
• Proficient in scripting and automation tools.

The anticipated base salary for this position is $110,000 to $125,000. The actual base salary offered will depend on a variety of factors, including without limitation, the qualifications of the individual applicant for the position, years of relevant experience, level of education attained, certifications or other professional licenses held, and if applicable, the location in which the applicant lives and/or from which they will be performing the job.

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