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Form of workRobotics & Digital Solutions, part of the Johnson & Johnson family of companies, is recruiting for a Clinical Training Manager, Monarch located in the United States. This is a field-based position, though close proximity to Cincinnati, OH or Santa Clara, CA is preferred.
Robotics & Digital Solutions is part of Ethicon, Inc., a global leader in surgery with products and solutions found in almost every operating room around the world. Ethicon has made significant contributions to surgery for more than 100 years from creating the first sutures, to revolutionizing surgery with minimally invasive procedures. Our continuing dedication to Shape the Future of Surgery is built on our commitment to help address the world's most pressing health care issues and improve and save more lives. Through Ethicon's surgical technologies and solutions including robotics, digital solutions, sutures, staplers, energy devices, trocars and hemostats and our dedication to treat serious medical conditions like obesity and cancer worldwide, we deliver innovation to make a life-changing impact. For more information, visit www.ethicon.com
The Clinical Training Manager will be responsible for the facilitation of technical and Clinical Training across a variety of stakeholders. This individual will directly impact the success of new and existing Monarch programs by facilitating technical training for physicians and their clinical staff, supporting their initial procedures, and providing field-based advanced training. The Clinical Training Manager will also support the execution of technical and Clinical Training as part of our commercial education / sales training programs. This rewarding role will require a self-led, motivated, highly communicative and collaborative individual who can quickly and assuredly build long-term relationships with internal and external partners.
- Facilitate primary technical training in clinical and non-clinical settings for physicians and their clinical staff.
- Collaborate with the Field Sales Organization and Global Customer Success to ensure excellent customer experience leading up to and throughout program launch.
- Support initial adoption of the system and future updates / upgrades at new or existing customer sites.
- Expertly interact with hospital personnel in all relevant departments, including but not limited to physicians, executives and both clinical and non-clinical staff members.
- Facilitate technical training and proficiency assessments of the field sales organization.
- Support hands-on product demonstrations for prospective customers or fellows / residents, including during external (society or institution based) hands-on education programs.
- Collaborate with teammates passionate about content development and curriculum design to provide subject matter expertise during the development of training content.
- Develop strong working relationship with R&D, Clinical Engineering, and Service to ensure a feedback loop between functions.
- Consistently demonstrate excellent verbal and written communication skills.
- BA / BS required.
- Experience educating clinicians, sales team members, and/or peers on sophisticated medical devices or technologies.
- Excellent written and verbal communication skills, including the ability to listen, understand customer feedback, and competently relay information within the organization.
- Proven leadership in positively impacting utilization of technology and proactive communication of both successes and challenges.
- Available for up to 75% travel.
- Experience working with Pulmonologists and/or Thoracic surgeons.
- Foundational knowledge of Pulmonary and Thoracic anatomy and disease states.
Employees and/or eligible dependents may be eligible to participate in the following Company sponsored employee benefit programs: medical, dental, vision, life insurance, short- and long-term disability, business accident insurance, and group legal insurance. Employees may be eligible to participate in the Company's consolidated retirement plan (pension) and savings plan (401(k)).
Employees are eligible for the following time off benefits:
- Vacation - up to 120 hours per calendar year
- Sick time - up to 40 hours per calendar year; for employees who reside in the State of Washington - up to 56 hours per calendar year
- Holiday pay, including Floating Holidays - up to 13 days per calendar year
- Work, Personal and Family Time - up to 40 hours per calendar year
For additional general information on Company benefits, please go to: https://www.careers.jnj.com/employee-benefits
This job posting is anticipated to close on February 7, 2024. The Company may however extend this time-period, in which case the posting will remain available on https://www.careers.jnj.com to accept additional applications.
At Johnson & Johnson, we're on a mission to change the trajectory of health for humanity. That starts by creating the world's healthiest workforce. Through cutting-edge programs and policies, we empower the physical, mental, emotional, and financial health of our employees and the ones they love. For more information on how we support the whole health of our employees throughout their wellness, career, and life journey, please visit www.careers.jnj.com
Johnson & Johnson is an Affirmative Action and Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, or protected veteran status and will not be discriminated against on the basis of disability.
