At Duke Health, we're driven by a commitment to compassionate care that changes the lives of patients, their loved ones, and the greater community. No matter where your talents lie, join us and discover how we can advance health together.

About Duke HomeCare & Hospice

Pursue your passion for caring with Duke HomeCare & Hospice, which offers hospice, home health, and infusion services across the region, as well as serves as the home for the Duke Caregiver Support Program. Team members work closely with a patient’s physician to provide comprehensive, individualized care in the comfort of their home or at our inpatient hospice facility in Durham, NC.

$5,000.00 Commitment Bonus

JOB SUMMARY

Nothing beyond the stated Duke minimum requirements.

JOB RELATIONS

MAJOR JOB RESPONSIBILITIES (50%)

Refer to the Duke University/DUHS official classification description for minimum

requirements. DHCH preferred requirements are:

• Provide education to the community related to end of life issues and potential resources.
• Contribute to the mission of the DHCH and health system by participating in academic activities such as committees, conferences, publications, teaching and research.
• Maintain records and statistics in accordance with department, DHCH health system policies.
• Participate in DHCH continuous quality improvement efforts.
• Maintains confidentiality of employee and patient information.
• Exhibits an attitude, which promotes harmony and goodwill in the workplace.
• Displays a clean, neat, professional appearance.
• Participates in Performance Improvement Program.
• Promotes quality, comprehensive services through a team approach.
• Perform other related duties as assigned.

SOCIAL WORK LEAD RESPONSIBILITIES (50%)

• 
  Program Oversight to include day to day resource allocation, coordination of services, address program need and quality of care, staff counseling, supervision of front line staff including field supervisory visits, leading commit to zero Tier 1 Huddle, lead group work, staff scheduling.
• Strategic Management to include assisting Assistant Director to facilitate change and evaluate outcomes;
• Financial Management with evaluation of productivity, adherence to Availability for Work Policy, timely completion of documentation.
• Human Resource Management to include evaluation of staffing patterns and needs, adherence to labor laws, staff recruitment and retention, staff development from hire through precepting; staff education and needs assessments; promote positive team dynamics; back-up approval for staff in API; providing coaching, counseling and progressive counseling to address staff performance issues.
• Performance Improvement to include data collection and evaluation, patient/customer engagement, assess customer satisfaction; manage incident reporting; monitor and promote workplace safety; respond to patient complaints, work with manager to develop performance improvement for staff.

PREFERRED QUALIFICATIONS

(Above and beyond what is stated in the DUHS job description)

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Employee Acknowledgement of Receipt & Understanding Date

CLINICAL SOCIAL WORKER
Job Level: F2

Duke is an Affirmative Action/Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex, sexual orientation, or veteran status.

Duke aspires to create a community built on collaboration, innovation, creativity, and belonging. Our collective success depends on the robust exchange of ideas—an exchange that is best when the rich diversity of our perspectives, backgrounds, and experiences flourishes. To achieve this exchange, it is essential that all members of the community feel secure and welcome, that the contributions of all individuals are respected, and that all voices are heard. All members of our community have a responsibility to uphold these values.

Essential Physical Job Functions: Certain jobs at Duke University and Duke University Health System may include essential job functions that require specific physical and/or mental abilities. Additional information and provision for requests for reasonable accommodation will be provided by each hiring department.