Clinical Service Representative (Medical Assistants), Shaker Heights, Ohio

Exciting news!  We are opening a new location in Shaker Heights located at 16601 Chagrin Blvd, Cleveland, OH 44120.  

*This position requires successful completion of a Medical Assistant education from an accredited institution*

Scheduling is tentative 9am - 8pm weekdays and 9am - 5pm weekends, 3 shifts/week for full time on a floating schedule. Rotating weekends and holidays are required. Schedules published on a monthly basis.  

ROLE & RESPONSIBILTIES:

• Prepare patient(s) for and assist with examination and/or treatment
• Perform triage and obtain vital signs
• Obtain and timely and accurately document patient history in Electronic Medical Record (EMR)
• Collect and maintain all patient and business documents while always maintaining confidentiality
• Collect routine laboratory specimens including phlebotomy, urinalysis and/or oral swabs
• Administer medications and non-intravenous injections (intramuscular, subcutaneous and/or intradermal) 
• Start an IV, place a catheter and perform splinting when needed/directed
• Perform various other clinical, aseptic and/or basic laboratory procedures
• Document within Electronic Medical Record (EMR) all medical interventions timely and accurately
• Understand and enforce standard health care regulatory requirements
• Responsible for quality assurance program for compliance with CLIA waived laboratory and patient result trackers
• Always ensure HIPAA and OSHA compliance
• Perform office procedures including all general administrative duties; ability to operate all office medical equipment
• Required to travel to various locations as needed based on staffing and volume
• Other duties as assigned

 

EDUCATIONAL REQUIREMENT & QUALIFICATIONS:

• Successful completion of a MA, LPN, EMT, RN or X-Ray Technology program from an accredited institution
• One year of relevant healthcare experience; preferably urgent care or emergency department
• Willing to train new, stellar graduates
• Must be proficient in venipuncture and injections
• Knowledge of clinical procedures, medical anatomy, and physiology