Clinical Secretary - Medical Critical Care - Pt - Day

Schedule:
Part time - 20-35 hours/week, benefit eligible
Shift:
First Shift (Days - Less than 12 hours per shift) (United States of America)
Weekly Work Schedule:
0700-1730
Job Information
Exemption Status: Non-Exempt
A Brief Overview
The Clinical Secretary provides clerical/secretarial support to the clinical staff in the provision of efficient, high-quality patient care.
Greets all patients and visitors to unit. Initiates the admission process for patients. Schedules cases and allocates resources for the unit. Answers the telephone and takes detailed messages. Submits patient charges on a daily basis. Orders all unit supplies.
Education Qualifications

• High School Diploma / GED Preferred

Experience Qualifications

• Previous clerical support and computer experience. Preferred
• Experience using computers and Microsoft Office. Preferred

Skills and Abilities

• Understanding of medical terminology. (Required proficiency)
• Excellent verbal/written communication, public relations, and organization skills. (Required proficiency)
• Ability to develop good rapport with fellow employees; ability to work both independently and within a team environment. (Required proficiency)
• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of the organization. (Required proficiency)
• Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations. (Required proficiency)

What you will do

• Greets all patients and visitors to the unit. Admits patients into the computer system. Follows established policies and procedures.
• Provides schedules of cases to the staff. Assures that all information necessary to each case is in the chart before procedure time. Orders all paper goods and business supplies for the unit. Maintains sufficient supply levels of educational brochures.
• Schedules cases to best facilitate patient progress and ensure that resources are available for each case. Calls physician's offices to coordinate schedules, verify patient demographics, relay special needs, assist with transportation needs. Enters and reconcile patient charges.
• Answers telephones. Takes detailed messages for staff and physicians and prioritizes their importance. Deals with callers courteously at all times. Is a liaison between other departments and offices.
• Prepares and maintains patient's medical records while in the patient care area. Send chart information to physician's offices as needed. Maintains patient confidentiality (HIPAA)
• Maintains department specific checklists, logs, policies, guidelines, etc.
• Manages mail, packages, and shipping for department.
• Run and analyzes reports for leadership as necessary.
• Assists with department communication.

Required for All Jobs

• Complies with all policies, standards, mandatory training and requirements of Stormont Vail Health
• Performs other duties as assigned

Patient Facing Options

• Position is Not Patient Facing

Remote Work Guidelines

• Workspace is a quiet and distraction-free allowing the ability to comply with all security and privacy standards.
• Stable access to electricity and a minimum of 25mb upload and internet speed.
• Dedicate full attention to the job duties and communication with others during working hours.
• Adhere to break and attendance schedules agreed upon with supervisor.
• Abide by Stormont Vail's Remote Worker Policy and will review and acknowledge the Remote Work Agreement annually.

Remote Work Capability

• On-Site; No Remote

Scope

• No Supervisory Responsibility
• No Budget Responsibility No Budget Responsibility

Physical Demands

• Balancing: Occasionally 1-3 Hours
• Carrying: Occasionally 1-3 Hours
• Climbing (Ladders): Rarely less than 1 hour
• Climbing (Stairs): Rarely less than 1 hour
• Crawling: Rarely less than 1 hour
• Crouching: Rarely less than 1 hour
• Driving (Automatic): Rarely less than 1 hour
• Driving (Standard): Rarely less than 1 hour
• Eye/Hand/Foot Coordination: Frequently 3-5 Hours
• Feeling: Rarely less than 1 hour
• Grasping (Fine Motor): Frequently 3-5 Hours
• Grasping (Gross Hand): Frequently 3-5 Hours
• Handling: Occasionally 1-3 Hours
• Hearing: Occasionally 1-3 Hours
• Kneeling: Rarely less than 1 hour
• Lifting: Occasionally 1-3 Hours up to 50 lbs
• Operate Foot Controls: Rarely less than 1 hour
• Pulling: Frequently 3-5 Hours up to 25 lbs
• Pushing: Frequently 3-5 Hours up to 25 lbs
• Reaching (Forward): Frequently 3-5 Hours up to 25 lbs
• Reaching (Overhead): Frequently 3-5 Hours up to 25 lbs
• Repetitive Motions: Frequently 3-5 Hours
• Sitting: Frequently 3-5 Hours
• Standing: Occasionally 1-3 Hours
• Stooping: Occasionally 1-3 Hours
• Talking: Occasionally 1-3 Hours
• Walking: Occasionally 1-3 Hours

Working Conditions

• Burn: Rarely less than 1 hour
• Chemical: Rarely less than 1 hour
• Combative Patients: Rarely less than 1 hour
• Dusts: Rarely less than 1 hour
• Electrical: Rarely less than 1 hour
• Explosive: Rarely less than 1 hour
• Extreme Temperatures: Rarely less than 1 hour
• Infectious Diseases: Rarely less than 1 hour
• Mechanical: Rarely less than 1 hour
• Needle Stick: Rarely less than 1 hour
• Noise/Sounds: Occasionally 1-3 Hours
• Other Atmospheric Conditions: Rarely less than 1 hour
• Poor Ventilation, Fumes and/or Gases: Rarely less than 1 hour
• Radiant Energy: Rarely less than 1 hour
• Risk of Exposure to Blood and Body Fluids: Rarely less than 1 hour
• Risk of Exposure to Hazardous Drugs: Rarely less than 1 hour
• Hazards (other): Rarely less than 1 hour
• Vibration: Rarely less than 1 hour
• Wet and/or Humid: Rarely less than 1 hour

Stormont Vail is an equal opportunity employer and adheres to the philosophy and practice of providing equal opportunities for all employees and prospective employees, without regard to the following classifications: race, color, ethnicity, sex, sexual orientation, gender identity and expression, religion, national origin, citizenship, age, marital status, uniformed service, disability or genetic information. This applies to all aspects of employment practices including hiring, firing, pay, benefits, promotions, lateral movements, job training, and any other terms or conditions of employment.
Retaliation is prohibited against any person who files a claim of discrimination, participates in a discrimination investigation, or otherwise opposes an unlawful employment act based upon the above classifications.