Clinical Credentials Coordinator

Mission Driven, Community Focused About | Charles R. Drew University of Medicine and Science (cdrewu.edu)

Charles R. Drew University is located in the Watts-Willowbrook area of south Los Angeles and was founded in 1966 in the wake of the Watts uprising. CDU was founded to address inadequate medical care in the region and to provide equitable medical education opportunities for under-represented students.
CDU is strongly invested in the local and regional community. The university leads multiple partnerships and programs to provide equitable healthcare resources in a variety of south Los Angeles neighborhoods.

Job Summary:

The GME Clinical Credentials Coordinator (Medical Staff Coordinator) will initiate the appointment/credentialing and reappointment/ re-credentialing process, compiling and processing data in compliance with local, regional, state, and federal accreditation requirements, under minimal supervision. This position ensures thorough and timely verification of GME residents, fellows, and faculty credentials and privileges according to local and regional medical staff services policies and procedures for practitioners in both the hospital and/or ambulatory settings. Provide medical staff service support services to professional staff by supporting professional staff committee meetings, initiating the proctoring function, tracking of residents/medical students, and acting as a resource for physicians, allied health professionals, medical center leadership and patients. Completes specific time-limited project assignments as delegated by Designated Institutional Official, Chief Medical Officer or Director of Medical Staff Services. This position does not supervise others. This position supports CDU’s mission of developing culturally competent medical professionals dedicated to eradicating health disparities in under-served communities, hallmarks of service excellence, and quality for all job responsibilities.

This position works primarily at CDU’s clinical partner site, Martin Luther King, Jr. Outpatient Center and is not a remote position. Some telework may be authorized.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Ensure consistent documentation and complete verification of practitioner (LIP/AHP) credentials.
• Provide required documentation to Chiefs of Service, Department Administrators, Medical Center Leaders, and Committee Chairs/Members, as appropriate.
• Process all applications for appointment/credentialing, reappointment/re-credentialing via the local and regional medical staff/credentialing policies and procedures.
• Partners with all necessary staff to ensure an integrated, timely, consistent product.
• Collaborates with regional professional recruitment personnel and regional credentialing personnel to ensure timely credentialing prior to employment.
• Maintains computerized database of practitioner data for use in the medical staff service program to assure data for all credentialed and privileged practitioners is consistently accurate and current.
• Implements an efficient and effective communication system for transmission of electronic practitioner data to other users in the medical center for information (i.e., practitioner-specific privilege look-up for patient care units).
• Implements an efficient and effective communication/transmission system of shared data to regional or other local sites to facilitate timely approval for professional staff appointment or approval to participate within Southern California Region.
• Keeps abreast of laws, regulations, local and regional policies/procedures and Professional Staff Bylaws, Rules and Regulations.
• Maintains credentials files of all practitioners within medical center site (including satellite facilities/medical office buildings).
• Supports professional staff committees by preparing agendas, recording minutes, and follow-up.
• Supports the medical staff by being a resource for accreditation, licensing and regulatory compliance related to medical staff services functions.
• Assists Director of Medical Staff Services with all survey/audit processes.
• Participate in select GME activities and College of Medicine activities such as White Coat Ceremony and Graduation.
• Attends all staff meetings.

REQUIRED QUALIFICATIONS:

• AA degree or two (2) years of experience in a directly related field required.
• Strong organization, communication, and written skills, with attention to detail required.
• Demonstrated ability to function independently with minimal direct supervision.
• Must be able to work in a Labor/Management Partnership environment.

PREFERRED QUALIFICATIONS:

• Regionally accredited Bachelor’s degree in Healthcare, Business, or Education and/or equivalent combination of education and experience managing medical education, physician training, accreditation processing or similar
• Proficient with IBM PC, medical staff database.
• Proficient with medical terminology.
• Significant knowledge of federal and state regulatory requirements and accreditation standards (i.e., TJC, NCQA, DOC, DHS, DMHC, CMS, Title 22).

SKILLS:

• Effective written and oral communication skills are required.
• Proficient working knowledge of software applications including Microsoft Word Excel, Power Point and Outlook is required.
• Ability to organize information and prioritize workload is required.
• High degree of initiative and independent judgment.

COMPLEXITY:

• The ability to perform highly detailed work with sustained attention and care while providing/obtaining information on numerous inquiries is paramount to success in this position.

PHYSICAL DEMANDS:

• The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• Occasional stooping. Frequent standing. Walking, sitting, climbing, reaching high/low levels, finger movement, feeling, speaking clearly, hearing conversationally, and seeing far and near.

WORK ENVIRONMENT:

• The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• Occasionally required to work in confined space.

MENTAL DEMANDS:

• The mental demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• Frequent variety of unrelated tasks. Constant calculating interrupted work, a variety of interrelated tasks, and use of sustained concentration, reasoning, judgment, resourcefulness, analytical ability, and ingenuity.

Special Requirements:

• As a health professions institution of higher education, Charles R. Drew University of Medicine and Science seeks to protect the health and safety of the University community. As a condition of enrollment and employment, students, faculty, and staff must comply with the current CDU COVID-19 requirements as described on the CDU COVID-19 webpage. Please visit the CDU Return to Campus website https://www.cdrewu.edu/covid-policy/ or email the Campus Nursing Office at nurseofficer@cdrewu.edu.
• Ability to work effectively with a diverse community.

Compensation:

• $24.00 - $33.00 hourly

Position Status:

• Full Time

Conditional Statement: The employment status of this position is classified as “Conditional”. Conditional employment means that the job exists contingent upon funding limitations of restricted funds or, the duration of a specific program, project, grant or contract. The duration of grant for this position is through June 30, 2024.

EEO Statement: Charles R. Drew University is committed to Equal Employment Opportunity. Applicants will be considered without regard to gender, race, age, color, religion, national origin, sexual orientation, genetic information, marital status, disability or covered veteran status.

Fair Chance Statement: Charles R. Drew University of Medicine and Science will consider qualified applicants, including those with criminal histories, in a manner consistent with state and local “Fair Chance” laws.